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We have a fantastic opportunity for a Mortgage Administrator to join our Mortgage Service Centre based at our Head Office in Chelmsford. Flagstone are the largest independent mortgage brokers in Essex, providing independent mortgage and protection advice. As part of the Beresfords group we work closely with a number of estate agents and other introducers, such as builders, accountants and solicitors, offering independent mortgage and protection advice. As a large introducer, we benefit from a number of exclusive mortgage rates not available to the general public.
Job Responsibility:
Regular liaison with lenders to obtain updates on application status, progress mortgages through to offer stage, and liaising with solicitors until completion
Processing incoming mail, managing the central inbox and handling telephone enquiries
Work closely with our Financial Advisors and Sales teams
Keeping clients updated and informed of the progress and any potential challenges
Candidates may occasionally be required to visit our branch network around the County and offer support to our Advisors in the field
Requirements:
Previous experience in a similar role would be advantageous
Well organised
Confident, outgoing, and personable
Good communication skills both orally and in written format
The ability to manage time effectively
Strong attention to detail
What we offer:
Hybrid working options will be available after probation
Training & Development Programme
“Do Good” fund for reward & recognition
Pension Enrolment
Health and Wellbeing Programme via Health Assured
"Free" day off for your Birthday
Attractive holiday allowance with additional days for length of service