Mortgage Administrator, Office Angels

Mortgage Administrator

Office Angels

Location:
United Kingdom, Hebburn

Category:
Finance

Contract Type:
Not provided

Salary:

26000.00 GBP / Year

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Job Description:

Join a leading financial services team based in Hebburn, where you'll play a key role in supporting clients through every step of their mortgage journey. We're looking for a highly organised and customer-focused Mortgage Administrator, or Mortgage Paraplanner, to join our client's busy central team. You'll be responsible for preparing, submitting, and progressing mortgage applications, ensuring a smooth, timely, and compliant process for both clients and lenders.

Job Responsibility:

Submit and progress mortgage applications from start to finish
Support advisers with documentation and client communications
Manage inbound and outbound client calls with professionalism
Liaise with lenders, solicitors, and third parties to move cases forward
Book appointments for mortgage and protection reviews
Ensure accurate record-keeping and compliance throughout
Use internal systems to manage and update client case files

Requirements:

Previous experience in mortgage or financial services administration is preferred but not essential
Excellent telephone manner and strong communication skills
Ability to manage multiple cases with high attention to detail
A proactive, positive team player with a strong work ethic
Willingness to learn and grow - support is available to gain industry qualifications
Good administrative skills

What we offer:

Weekend shift allowance of £75 per weekend worked, paid monthly
Support to study toward industry-recognised qualifications
Clear progression pathways within financial services
Full training provided in a professional, collaborative, and friendly team
Enjoy regular social events like team nights out and Christmas parties
Open-plan, modern office environment
Health insurance benefit after 1 year of service
Enhanced Maternity & Paternity Pay, after 3 years service

Additional Information:

Job Posted:
July 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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