Mortgage Administrator Supervisor Job at Office Angels (Leicester)

Mortgage Operation Supervisor

Are you an experienced administrator with a passion for leadership and deliverin...

Location

United Kingdom , Leicester

Salary:

36000.00 - 39000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in an administrative leadership or supervisory role
Background in financial services (mortgages and/or insurance preferred)
Experience working with multiple stakeholders
Strong leadership and team development skills
Excellent communication and organisational abilities
High attention to detail and a methodical approach
Ability to prioritise and manage multiple workloads
Customer-focused with a proactive, solution-oriented mindset
Resilient, adaptable, and motivated to drive results
High level of integrity and professionalism

Job Responsibility

Managing and motivating a team to achieve performance targets and SLAs
Supporting mortgage and protection cases from submission through to completion
Communicating effectively with advisers, customers, lenders, solicitors, and other stakeholders
Ensuring all documentation is accurate, complete, and submitted on time
Monitoring case progress and keeping stakeholders informed
Delivering coaching, feedback, and regular 1:1s to develop team members
Maintaining compliance with regulatory requirements and data protection standards
Contributing to a positive team culture and leading by example
Deputising for the Administration Team Manager when required

What we offer

Opportunity to lead and shape a high-performing team
Varied and fast-paced role with real impact on customer outcomes
Supportive environment with opportunities for development
Multi-site exposure across the business

Fulltime

Mortgage Post Closing Supervisor

We are looking for an experienced Mortgage Post Closing Supervisor to lead post-...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in mortgage operations with direct exposure to post-closing, collateral review, trailing documents, document custody, loan delivery, or quality control activities.
Demonstrated ability to lead, mentor, or supervise team members in a mortgage operations environment.
Working knowledge of mortgage documentation, closing processes, loan administration, servicing, and related compliance expectations.
Experience using mortgage servicing systems, loan origination platforms, document management tools, imaging applications, and Microsoft Office.
Strong analytical skills with the ability to identify documentation problems, track exceptions, and drive timely resolution.
Comfortable learning new technology and adapting quickly to changing operational tools and workflows.
Effective communication and organizational skills, with the ability to manage priorities, coordinate with multiple parties, and maintain service standards.

Job Responsibility

Lead the day-to-day post-closing function, guiding staff responsible for validating loan file completeness, accuracy, and compliance requirements.
Direct the tracking and follow-up of trailing documents and exception queues to support prompt receipt, review, certification, and final resolution.
Review collateral-related records such as recorded mortgages, assignments, title policies, endorsements, and other supporting loan documents to confirm proper documentation.
Ensure document issues are identified early, communicated clearly to stakeholders, and resolved within established turnaround expectations.
Partner with originators, closing agents, title companies, custodians, investors, and clients to correct deficiencies and maintain file integrity.
Build and maintain quality review practices that improve consistency, reduce errors, and support strong operational outcomes.
Analyze recurring documentation issues, identify root causes, and recommend process improvements to strengthen performance.
Monitor workflow metrics including volume, aging, service levels, and quality results, and provide operational updates to leadership.
Supervise employee performance through coaching, goal setting, training, evaluations, and accountability measures aligned with company policies and applicable regulations.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Mortgage Loan Documentation Processor

Wells Fargo is seeking a Mortgage Loan Documentation Processor

Location

Philippines , Taguig City

Salary:

Not provided

Wells Fargo

Expiration Date

July 30, 2026

Requirements

2+ year of customer service, loan administration, collections, or sales environment support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Excellent communication skills (written and verbal)—critical for effective coordination with vendors, internal stakeholders, and cross-functional teams.

Job Responsibility

Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products
Order, track, and follow up on vendor-related requirements, including insurance documents, ensuring timely receipt and resolution of outstanding conditions
Perform loan documentation for moderately complex loans
Process and close for loan products
Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups
Receive direction from Loan Documentation supervisor and escalate non-routine questions
Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals
Interact with immediate Loan Documentation team and functional area on routine process

Fulltime

Credit Analyst

The main purpose of this job is to draft credit write-ups for commercial, consum...

Location

United States , Scottsdale

Salary:

Not provided

Commerce Bank

Expiration Date

Until further notice

Requirements

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations
Ability to write reports, business correspondence, and procedures
Ability to effectively present information and respond to questions from groups of managers, customers, the public or professional peers
Ability to work with mathematical concepts such as statistical inference and apply concepts such as fractions, percentages, ratios, and proportions to business related situations
Aptitude for detecting errors or deficiencies in the customer’s financial statements, analyze cash flow and bring to the attention of the loan officer
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to create new word processing and spreadsheet files using generally accepted formats
Ability to use database programs and other banking specific programs and to access reports, use software documentation and help features
Aptitude for learning advanced features and specialized software programs

Job Responsibility

Draft credit write-ups in standard format
Prepare summary of facts concerning credit worthiness for new, renewal, and extension loans based on Loan Officer input and analysis of financial data
Track and enter customer information, financial statements, tax returns and related material using designated software or other analysis programs
Analyze financial conditions and collection trends, reviews, and reports non-compliance with loan covenants
Create and generate reports to analyze the overall financial condition of the loan portfolio utilizing report writing software
Assist to identify any changes in the portfolio’s condition
Conduct periodic reviews of credit files and document files to ensure maintenance of required documentation relative to the Bank’s established standards and annual internal/external audits of the loan portfolio and loans pledged as collateral to the Federal Home Loan Bank (FHLB)
Prepare FHLB qualifying loan reports each month for prior month’s mortgage originations to determine their eligibility as collateral under FHLB funding guidelines
Order appropriate documentation based on approved credit arrangement sheet and prepare documentation request for submission to loan processing
Assist loan officers with financial analysis questions

What we offer

employer sponsored health, dental, and vision insurance
401(k)
life insurance
paid vacation
paid personal time
career development
education assistance
voluntary supplemental benefits

Fulltime

Senior Manager Insurance Operations

Valon is seeking a Senior Manager, Insurance Operations to own and scale its pro...

Location

United States

Salary:

106250.00 - 143750.00 USD / Year

Valon Mortgage

Expiration Date

Until further notice

Requirements

Bachelor’s degree preferred
6+ years of experience in mortgage servicing, with deep expertise in property insurance and escrow operations
Proven leadership experience managing multi-team, multi-vendor operational environments
Strong working knowledge of hazard, flood, force-placed insurance, loss drafts, and PMI/MIP requirements
Demonstrated success owning audit responses, investor findings, and operational remediation
Highly analytical, metrics-driven, and comfortable operating in a fast-growth, high-accountability environment
Demonstrated experience scaling operations in a high-growth or transformation environment
Strong strategic thinking and ability to translate complex requirements into scalable operational solutions
Proven track record of leading cross-functional initiatives and influencing senior stakeholders
Exceptional problem-solving skills with a data-driven and systems-oriented mindset

Job Responsibility

Provide senior-level oversight for hazard insurance, flood insurance, force-placed insurance, loss drafts, and PMI/MIP servicing activities across the portfolio
Ensure end-to-end execution integrity from onboarding through payoff, including policy tracking, premium disbursements, coverage validation, claims, refunds, and reconciliations
Establish and maintain clear ownership, SLAs, and escalation paths across all insurance workstreams
Ensure compliance with investor, insurer, and regulatory requirements (FNMA, FHLMC, GNMA, FHA, VA, USDA, state and federal regulations)
Own audit readiness, investor exam responses, remediation plans, and ongoing control validation
Proactively identify and mitigate insurance-related risk exposure, including uninsured/underinsured properties, incorrect flood zones, force-placed errors, MI lapses, and loss draft leakage
Own performance management for insurance vendors, including flood determination, force-placed insurance providers, loss draft administrators, MI providers, and related third parties
Define and enforce vendor SLAs, KPIs, scorecards, and escalation protocols
Lead vendor governance forums, issue remediation, and cost optimization efforts
Lead and develop managers and supervisors across insurance operations functions

What we offer

Competitive salary, and 401k plan
Comprehensive medical, dental, & vision benefits
In-office snacks and drinks, and a $400 monthly stipend towards your lunches or groceries
Pre-tax deductions for public transportation, rideshare services, and parking expenses
Company wide orientation and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Flexible paid time off, sick days, and 11 company holidays
12 weeks off for both birthing and non-birthing parents - fully paid

Fulltime

Job Maps Management Specialist

Location

Poland , Wrocław

Salary:

Not provided

AmRest

Expiration Date

Until further notice

Requirements

Minimum 1 years’ experience in a similar position
Communicative level of English
Excellent knowledge of MS Office
Diligence and attention to details
Ability to plan and manage work
Experience in working in an international environment.

Job Responsibility

Manage and maintain global Job Descriptions and Job Maps, ensuring accuracy, consistency, and alignment with the organization’s structure and business model
Apply and support global job mapping standards and methodology across brands, functions, and countries
Act as a partner and subject‑matter expert for HR teams and business stakeholders regarding Job Maps, role scopes, and job titles
Ensure alignment between Job Maps and the Global Job Titles Matrix, providing guidance on correct job title usage
Monitor the quality, completeness, and adoption of Job Maps
Maintain Job Descriptions and position data in HR systems (e.g. SyncPeople), ensuring data accuracy and regular updates
Support job architecture projects and rollouts and contribute to related communication and training materials.

What we offer

Stable employment under an employment contract in a global organization
Annual bonus - up to 10% of gross annual earnings
Work in a hybrid / remote model
Personalized benefits package: discounts to our cafes and restaurants, private medical care, Multisport card and much more
A friendly atmosphere in an international and fast growing Team.

Fulltime

Front Desk Coordinator

Front Desk Coordinator Are you an organized detail oriented with excellent commu...

Location

United States of America , Saint Louis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a receptionist or administrative support role preferred
Strong communication and customer service skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency with office technology and Microsoft Office Suite

Job Responsibility

Greet visitors, clients, and team members with professionalism and warmth
Answer and route incoming calls
manage messages and inquiries
Maintain reception area and conference room schedules
Handle mail, deliveries, and office supply inventory
Assist with administrative tasks, data entry, and special projects
Collaborate with staff to support internal communication and workflow

What we offer

Competitive compensation and benefits
Collaborative, welcoming work culture
Opportunities for skill development and career growth
Exposure to multiple departments and business operations
Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Sales and Customer Service Representative

A growing mid-size organization is seeking a results-driven Sales & Customer Ser...

Location

United States of America , Morristown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3+ years of experience in sales, inside sales, or a sales-driven customer service role
Proven ability to meet or exceed sales targets
Strong communication and negotiation skills
Highly motivated, competitive, and results-oriented
Proficiency in Microsoft Office
CRM experience (Salesforce, HubSpot, etc.) preferred
Ability to multitask in a fast-paced, team-oriented environment

Job Responsibility

Proactively engage with prospective and existing customers to generate sales and meet revenue targets
Identify upsell and cross-sell opportunities to grow account value
Manage the full sales cycle, from initial outreach through order placement and follow-up
Build and maintain strong client relationships to drive repeat business and long-term partnerships
Handle customer inquiries, resolve issues, and ensure a positive customer experience
Process orders, prepare quotes, and provide product or service recommendations
Maintain accurate records of sales activity, pipeline, and client interactions within CRM systems
Track performance against sales goals and report on activity and results

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Select Country

Mortgage Administrator Supervisor

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?