Morpheus Success Engineer, Hewlett Packard Enterprise

Morpheus Success Engineer

Hewlett Packard Enterprise

Location:
India, Bangalore

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

In the HPE Hybrid Cloud, we lead the innovation agenda and technology roadmap for all of HPE. This includes managing the design, development, and product portfolio of our next-generation cloud platform, Green Lake. Working with customers, we help them reimagine their information technology needs to deliver a simple, consumable solution that helps them drive their business results.

Job Responsibility:

Monitor escalated queue for new cases, respond to/update all cases in a timely fashion
Work with entire support team to share caseload appropriately
Providing technical support to customers and users
Escalate cases as necessary with appropriate documentation for the next engineer to address
Work with account managers for updates/priority/difficulty regarding cases
Reproduce issues as necessary, document and submit bugs to development to be addressed
Work with development to confirm if bugs/regressions were fixed in a specific release
Review forums to provide knowledge if applicable and assist customers with submitting feature requests if needed
Attend daily stand up meeting, respond to/raise questions about cases

Requirements:

3+ years of work experience
2+ years of relevant work experience in a technical role
2+ years experience in Linux or Windows server administration
1+ years experience with 1 or more of the following: VMware, AWS, GCP, Azure, Nutanix, KVM
Basic networking troubleshooting skills including IPv4, load balancers, and proxies

Nice to have:

Understanding of microservices architectures like databases, message queues, indexing and Java applications
Understanding of on-premises hypervisor technologies like VMware vSphere, OpenStack, or KVM
Knowledge of cloud architecture and services like Amazon AWS, Microsoft Azure, or Google Cloud
Bachelor’s degree in Information Technology or Computer Science

What we offer:

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Additional Information:

Job Posted:
May 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.