Morpheus Cloud Support Engineer Job at Hewlett Packard Enterprise (Bangalore)

VMware and Storage Private Cloud L3 Engineer

VMware and Storage Private Cloud L3 Engineer role at Hewlett Packard Enterprise ...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First Level University degree (technical or non-technical) or equivalent experience
6-8 years experience in relevant technologies and customer environments
Expert knowledge of VMware vSphere
Experience with VMware NSX
Knowledge of Storage technologies (SAN, NAS, iSCSI)
Experience with HPE Nimble Storage preferred
Cloud Management Platform Architecture knowledge
Cloud Management experience with Morpheus
Application Management experience
Automation skills with VMware vRealize Automation, Ansible, Puppet

Job Responsibility

Design, implement, and maintain private cloud infrastructure (virtual machines, storage, network components)
Troubleshoot and resolve complex issues related to private cloud infrastructure (performance, security)
Automate routine tasks and processes using scripting and automation tools
Develop and maintain disaster recovery and business continuity plans
Work collaboratively with other IT teams to ensure proper integration of private cloud systems
Develop and maintain documentation of private cloud infrastructure
Participate in on-call rotation for after-hours support
Provide customer service and technical support to internal and external clients
Mentor and train junior team members

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

VMware and Storage Private Cloud L3 Engineer

VMware and Storage Private Cloud L3 Engineer role at Hewlett Packard Enterprise ...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First Level University degree (technical or non-technical) typically 3-4 year completion beyond High School level, BA/BS or equivalent experience
6-8 years experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Expert knowledge of VMware vSphere including ESXi hosts, vCenter Server, DRS, HA, and vSphere Update Manager
Experience with VMware NSX
Knowledge of Storage technologies including SAN, NAS, and iSCSI
Knowledge on HPE Nimble preferred
Cloud Management Platform Architecture understanding
Cloud Management experience using Morpheus
Application Management experience

Job Responsibility

Design, implement, and maintain private cloud infrastructure including virtual machines, storage, and network components
Troubleshoot and resolve complex issues related to private cloud infrastructure including performance and security-related issues
Automate routine tasks and processes using scripting and automation tools
Develop and maintain disaster recovery and business continuity plans
Work collaboratively with other IT teams to ensure proper integration and functionality of private cloud systems
Develop and maintain documentation of private cloud infrastructure including procedures, best practices, and architecture diagrams
Participate in on-call rotation for after-hours support as needed
Provide customer service and technical support to internal and external clients
Mentor and train junior team members

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career development programs
Unconditional inclusion policy
Flexible work arrangements

Fulltime

Federal Cloud Services Engineer

Solves technical issues across a broad range of technologies providing Cloud Ser...

Location

United States

Salary:

105500.00 - 243000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

US Citizenship Required
Secret Clearance Required
DD8750 -Security Plus or higher Security Certification (CISSP, CASP, etc)
AWS Certified Solution Architect
Microsoft Certified Azure Solution Architect
Google Certified Professional Cloud Architect
VMware Certified Professional
Bachelor’s degree preferred or Associate degree holder (technical field) with 6–8 years working experience in related fields desired
Expertise in configuring, managing, and troubleshooting backup and disaster recovery tools
In-depth knowledge of both Linux and Windows operating systems, including installation, configuration, administration, and performance tuning

Job Responsibility

Incident Management: Responding to customer support tickets and incidents related to cloud services
Problem Diagnosis: Analyzing customer configurations, logs, and metrics to identify root causes
Technical Guidance: Providing expert technical guidance to customers on best practices
Case Management: Managing customer support cases through lifecycle
Escalation Management: Escalating complex technical issues
Deep Product Knowledge: Maintaining in-depth knowledge of cloud services
Cross-Service Expertise: Supporting diverse customer use cases
Documentation Contributions: Contributing to knowledge bases and troubleshooting guides
Customer Advocacy: Advocating customer needs
Collaboration: Collaborating with engineering and internal teams for defined solutions

What we offer

Health & Wellbeing benefits
Support for physical, financial, and emotional wellbeing
Career development programs
Inclusive culture
Flexibility to manage work and personal needs.

Fulltime

Federal Cloud Services Engineer

Works with a team to solve technical issues across a broad range of technologies...

Location

United States , Multiple Locations

Salary:

105500.00 - 243000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

US Citizen
Secret Clearance Required
Security Plus or higher Security Certification (CISSP, CASP, etc)
6-8 years of hands-on experience in IT systems, cloud services, and technical troubleshooting
Expertise in at least two of: Backup and Recovery Solutions (Cohesity, Zerto, VMware DRS), Operating Systems (Linux and Windows), Containerization and Orchestration (OpenShift, Kubernetes, Docker), Automation and Configuration Management (Ansible, Chef, Puppet), Virtualization Technologies (VMware vSAN, vSphere, ESXi, KVM), Cloud Management and Orchestration (Morpheus), IT Service Management (ServiceNow), Networking and Software-Defined Networking (Aruba NSX, Juniper QFX10k)
Bachelor's degree preferred or Associate degree holder with 6-8 years experience

Job Responsibility

Solve technical issues across technologies (Servers, Storage, Network and SAN) providing Cloud Services solutions
Apply advanced troubleshooting techniques and solution-oriented approaches
Take end-to-end ownership and communication of solutions
Monitor, manage and administer health, capacity & performance of Cloud Services
Architect and develop tailored solutions
Incident & problem resolution
Change, performance & capacity management
Customer Support and Troubleshooting
Technical Guidance
Case Management

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion
Flexible work arrangements
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Fulltime

Morpheus Administrator

As a part of MS Morpheus support team deliverables, the engineer is required to ...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 3 - 5 years of relevant experience in Enterprise Managed Service environment
Certification on the latest track of Morpheus Certified Administrator is an added advantage
Flexible to work in 24/7 support environment
Install, Maintain and Configure Morpheus infrastructure
Experience in Morpheus Identity and Access
Experience in Morpheus Provisioning concepts
Experience in Morpheus multi-tenant models
Experience in Morpheus self-service
Good Knowledge in Morpheus App, IaC type Blueprints

Job Responsibility

Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics
Performs within the Productivity Measure of the team (scorecard)
Handle Problem Management, Post Incident Reviews and RCA

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Strategic Partner Engagement Engineer – Senior

This role has been designed as ‘’Onsite’ with an expectation that you will prima...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Strong engineering background with experience in cloud platforms, cloud management, or cloud operations
Hands‑on experience with system integrations, APIs, SDKs, and platform ecosystems
Proven ability to work directly with external partners—including technical onboarding, architecture reviews, and integration support
Solid understanding of cloud architectures, infrastructure platforms, and operational workflows
Ability to bridge technical depth with strategic thinking and customer outcomes
Excellent communication and collaboration skills across engineering, partners, and internal stakeholders
Comfort operating in ambiguous environments, defining structure and processes as the ecosystem evolves

Job Responsibility

Own Strategic Partner Onboarding and Integration
Enable a High‑Quality Partner Experience
Identify Ecosystem Opportunities
Deeply Understand the Morpheus Platform
Partner with Product and Engineering Teams
Represent Partners Internally
Support Strategic Alignment
Understand existing integration frameworks and APIs
Provide actionable feedback based on partner experiences
Influence improvements and new API development to strengthen ecosystem integrations

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Morpheus Enterprise and VMware Essentials Support Engineer

HPE Operations is our innovative IT services organization. It provides the exper...

Location

India , Bengaluru

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Mandatory Linux Expertise
Strong L2/L3 Linux troubleshooting skills in enterprise environments
3–7 years of experience supporting virtualization, cloud, or datacenter systems
Strong troubleshooting in compute, storage, networking, or automation solutions
Experience with PoC's, deployments, or customer‑facing technical roles
Proficiency in scripting/log analysis (PowerShell, Bash, Python preferred)
Experience diagnosing system issues related to OS performance, services, storage, networking, and system logs
Ability to perform root cause analysis and resolve complex production issues
Deep understanding of the networking concepts, exposure to SDN is an added asset
Exposure to Morpheus, vSphere, vCenter, or comparable CMP/VM platforms

Job Responsibility

Provide technical support for VM Essentials and Morpheus Enterprise deployments across on‑prem, hybrid, and cloud environments
Diagnose and troubleshoot issues related to virtualization, compute, storage, networking, and automation platforms
Drive timely resolution of support cases in alignment with SLAs
Assist customers during PoC cycles with configuration validation, environment readiness, and blocker resolution
Document solutions, FAQs, and best practices to improve internal knowledge bases
Collaborate with cross‑functional teams including Product, Engineering, and Sales Engineering to ensure customer success
Lead customer PoC's end‑to‑end, ensuring successful deployment and evaluation
Analyze deeper issues across storage, network, hypervisors, and orchestration layers
Work closely with Product/Engineering teams to validate customer-found defects
Serve as a technical advisor for partners and premium customer accounts

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Sales Specialist - HPE CloudOps Software Suite

HPE CloudOps is looking for a seasoned enterprise sales professional with a stro...

Location

United States

Salary:

216000.00 - 507000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
advanced degrees or relevant technical certifications are a plus
8+ years of enterprise software sales experience
at least 3 years focused on SaaS Observability, AIOps, ITOM, or Cloud Management Platform solutions
Consistent history of meeting or beating $1M+ annual quotas in complex, multi-stakeholder enterprise environments
Proven ability to run outcome-based, consultative sales cycles with executive-level buyers (CIO, VP Infrastructure, Head of IT Ops)
Ideal candidates will live within the greater Chicago, Minneapolis, or Kansas City region and have the ability to visit accounts within that region on a regular basis
Ability to travel up to 75% within the Central Region

Job Responsibility

Own and drive full-cycle enterprise sales for the HPE CloudOps Suite, from pipeline creation through close, across HPE OpsRamp and HPE Morpheus
Engage and influence C-level stakeholders (CIO, VP of IT Ops, Head of Infrastructure), linking CloudOps capabilities to strategic initiatives and operational KPIs
Use your domain expertise to uncover new revenue, grow existing accounts, and clearly differentiate the CloudOps Suite against observability, AIOps, ITOM, and CMP competitors
Work with Account Executives to build and execute account plans for key enterprise segments, named accounts, and priority verticals
Stay on top of competitive moves, new technologies, and transformation trends so you can credibly position OpsRamp and Morpheus across hybrid cloud and multi-vendor environments
Help shape territory and product strategy, bringing customer and market insight into pipeline targets, quota plans, and GTM execution
Build strong relationships with GSIs, MSPs, and channel partners to expand reach and deliver complete CloudOps solutions
Lead services-led motions when needed to support platform adoption, accelerate time to value, and secure high-value renewals
Act as a subject matter expert, improving sales playbooks, enablement, and processes, and mentoring peers across the team
Be the internal advocate for the customer, ensuring the platform evolves in step with how enterprise IT and platform engineering teams actually operate

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Select Country

Morpheus Cloud Support Engineer

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?