Moonlight Welcome Agent Jobs

Moonlight Welcome Agent

Marriott Bonvoy

Location:
Australia, Melbourne

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Moonlight Welcome Agent position at W Melbourne, part of Marriott International. The role involves working at the Welcome Desk to deliver exceptional guest experiences, processing payments, managing room assignments, operating telephone systems, and performing end-of-day accounting activities in a luxury hotel environment.

Job Responsibility:

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date
Process all payment types such as room charges, cash, checks, debit, or credit
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
Print contingency lists to have a record of all guests in case of emergency
Sell a room/accommodation to guests without reservations based on availability
Operate telephone switchboard station, process requests for wake-up calls and assign room
Activate or reissue room keys using electronic key machine
Count bank at end of shift and secure bank
Balance and drop receipts according to accounting specifications

Requirements:

A proactive and upbeat demeanor that inspires excellence
Keen to take on new challenges and grow within your career
Embody a polished professionalism with an audacious approach to creativity
A playful individual who is passionate in creating memorable guest experiences

What we offer:

Competitive Salary and Reviews with annual salary review every July
Mentor/Buddy Program
Career Advancement with opportunities for interstate and global transfers
Prime Location in Melbourne CBD
Birthday Perks with paid day off
Exclusive Discounts - 35% off food and beverages at W Melbourne plus global room night discounts
Community Engagement through Take Care initiatives
Employee Referral Bonus

Additional Information:

Job Posted:
October 16, 2025

Employment Type:

Parttime

Work Type:

On-site work

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