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Moonlight Welcome Agent

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Australia, Melbourne

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Moonlight Welcome Agent position at W Melbourne, part of Marriott International. The role involves working at the Welcome Desk to deliver exceptional guest experiences, processing payments, managing room assignments, operating telephone systems, and performing end-of-day accounting activities in a luxury hotel environment.

Job Responsibility:

  • Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date
  • Process all payment types such as room charges, cash, checks, debit, or credit
  • Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
  • Print contingency lists to have a record of all guests in case of emergency
  • Sell a room/accommodation to guests without reservations based on availability
  • Operate telephone switchboard station, process requests for wake-up calls and assign room
  • Activate or reissue room keys using electronic key machine
  • Count bank at end of shift and secure bank
  • Balance and drop receipts according to accounting specifications

Requirements:

  • A proactive and upbeat demeanor that inspires excellence
  • Keen to take on new challenges and grow within your career
  • Embody a polished professionalism with an audacious approach to creativity
  • A playful individual who is passionate in creating memorable guest experiences
What we offer:
  • Competitive Salary and Reviews with annual salary review every July
  • Mentor/Buddy Program
  • Career Advancement with opportunities for interstate and global transfers
  • Prime Location in Melbourne CBD
  • Birthday Perks with paid day off
  • Exclusive Discounts - 35% off food and beverages at W Melbourne plus global room night discounts
  • Community Engagement through Take Care initiatives
  • Employee Referral Bonus

Additional Information:

Job Posted:
October 16, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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