CrawlJobs Logo

Monitoring Supervisor

simplisafe.com Logo

SimpliSafe

Location Icon

Location:
United States , Richmond, VA

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

60000.00 - 88000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

We are seeking values driven, leaders to supervise one of our many teams of Monitoring Experience Specialists that provide security and life saving monitoring services to our growing base of Subscribers. Guided by the objectives and long term strategy of the company and reporting the Manager of Monitoring Experience on your assigned schedule, this position supports the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and team leadership processes in place to effectively serve and communicate with SimpliSafe’s customer base during the alarm moment.

Job Responsibility:

  • Set team goals that align with SimpliSafe’s company plan and vision to provide world-class monitoring service to meet and exceed CSAA Five-Diamond and UL Certification for Central Station Operations at the site
  • Monitor team performance and productivity to provide constructive feedback and coaching to engage and develop team members
  • Build strong working relationships through communication with team members
  • Take escalated calls to ensure customer satisfaction, as well as assist with in emergency dispatch scenarios
  • Conduct 1:1 coaching sessions with team members to review prior month’s performance
  • Prepare and submit team and individual performance reports on a consistent basis
  • Recommend or implement measures to motivate employees to maintain or improve performance and efficiency
  • Conduct continual assessment of the team’s overall emotional well-being
  • react appropriately to staff’s needs in emergency and routine situations
  • Participate in regularly scheduled meetings with the leadership team to stay abreast of business needs and changes
  • At times, partnering with recruiting teams during recruiting initiatives and events
  • Fostering a work environment where team members receive personal development and career progression opportunities
  • Uphold standards and expectations through SimpliSafe established processes
  • Availability for on call hours as needed.

Requirements:

  • Ability to pass multiple state licensing background checks and monitoring related exams
  • 3-5 years of prior monitoring experience is preferred, with a minimum of 1 year of supervisory experience
  • Ability to monitor and track the receipt, transmission, and accuracy of messages processed using company emergency communications equipment and systems
  • Ability to instruct on how to make quick and accurate decisions involving life threatening and/or other emergency conditions
  • Proficiency in basic computer programs, including Microsoft Office and Excel
  • Experience effectively communicating with people in emotional or physical distress
  • The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters
  • Strong work ethic and the drive to contribute to company goals
  • Ability to prioritize in a fast-paced environment and excellent time management skills
  • Ability to multitask with different, and sometimes conflicting, events happening at the same time
  • Ability to engender respect and trust from staff and external constituencies
  • MUST CLEAR BACKGROUND CHECKS TO MEET STATE CENTRAL STATION OPERATOR LICENSING REQUIREMENTS IN MULTIPLE STATES, REQUIRING THE ABILITY TO PASS STATE AND NATIONAL BACKGROUND CHECKS BY HAVING NO CRIMINAL CONVICTIONS, GUILTY OR NOLO CONTENDERE PLEAS BACK TO AGE 18 (INCLUDING CONVICTIONS THAT HAVE BEEN SEALED OR EXPUNGED). THESE STATE LAW BACKGROUND CHECK REQUIREMENTS TYPICALLY APPLY TO THE FOLLOWING TYPES OF OFFENSES: FELONIES, CLASS 1 OR CLASS A MISDEMEANORS (AS THESE ARE COMMONLY REFERRED TO IN MANY STATE STATUTES, BUT THIS MAY VARY FROM STATE TO STATE), OFFENSES INVOLVING THEFT, SEXUAL OFFENSES, VIOLENCE, DISHONESTY OR CRIMES AGAINST A PERSON.
What we offer:
  • A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
  • A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
  • Free SimpliSafe system and professional monitoring for your home
  • Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
  • Participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits.

Additional Information:

Job Posted:
December 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
SimpliSafe - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Monitoring Supervisor

Safety And Security Supervisor

Conduct loss prevention duties to safeguard the property, assets, guests, and em...
Location
Location
Philippines , Cebu Mactan
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Conduct key control audit
  • monitor electronic key boxes
  • issue/receive master keys, radios, and beepers
  • ensure the safekeeping of items
  • patrol all areas of the property
  • assist guests with room access
  • monitor Closed Circuit Televisions and alarm systems
  • respond to accidents
  • contact EMS or administer first aid/CPR
  • assist guests/employees during emergency situations
Job Responsibility
Job Responsibility
  • Conduct audits
  • patrol property
  • assist guests/employees in emergencies
  • monitor alarm systems
  • defuse disruptions
  • complete reports
  • train and motivate staff
  • enforce policies and procedures.
What we offer
What we offer
  • Equal opportunity employer
  • non-discrimination policy
  • global team opportunities.
  • Fulltime
Read More
Arrow Right

Specimen Management Coordinator

Under the direction of the Specimen Management Supervisor or Lab Manager assume ...
Location
Location
United States , Houston
Salary
Salary:
20.91 - 29.54 USD / Hour
americannursingcare.com Logo
American Nursing Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 years phlebotomy experience
  • High School Diploma/GED
  • BLS-CPR within 90 days
  • Excellent communication skills
  • Demonstration of leadership skills
Job Responsibility
Job Responsibility
  • Monitors department workflow, assists the supervisor and team to balance the department workload
  • Practices positive patient identification at all times, with all samples
  • Performs phlebotomy, follows all applicable procedures
  • Responsible for troubleshooting, reconciling, and making appropriate decisions regarding specimen ordering and processing
  • Assists with dispatching of staff according to the business needs
  • Assists with staff training under the direction of the supervisor
  • Monitors send out processing and pending lists, and resolve overdue results
  • Utilizes appropriate communication techniques within the team and alternate shifts
  • Assists supervisor in quality monitoring activities, participates in quality improvement within the lab, and other departments as requested
What we offer
What we offer
  • medical
  • prescription drug
  • dental
  • vision plans
  • life insurance
  • paid time off
  • tuition reimbursement
  • retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings
  • Fulltime
Read More
Arrow Right

Business Risk & Control Analyst

The role involves performing quality checks on monitoring reviews, ensuring comp...
Location
Location
India , Pune; Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Good understanding of the Risk & control framework and the underlying concepts on Risk Management
  • performing quality checks on monitoring reviews defined per ARCM
  • documenting quality fails, learnings or issues and passing feedback to supervisor
  • monitoring compliance of control as appropriate to regulatory requirements
  • providing inputs during the Control & Monitoring Design Assessment
  • assessing timeliness, accuracy and completeness of MCA through controls
  • coordinating adherence to MCA Standard
  • collaborating with onshore and offshore teams and participating in trainings and meetings
  • escalating control failures
  • completing quality checks within submission timelines
Job Responsibility
Job Responsibility
  • Performing the Quality check on monitoring reviews
  • documenting quality fails, learnings or issues
  • monitoring compliance of controls according to regulatory requirements
  • providing inputs during the Control & Monitoring Design Assessment to draft and define procedures
  • assessing timeliness, accuracy and completeness of MCA through controls
  • coordinating adherence to MCA Standard
  • collaborating with onshore and offshore teams
  • escalating control failures
  • completing quality checks within submission timelines
  • assisting in creating and maintaining reports for control tracking and analysis
What we offer
What we offer
  • Programs and services for physical and mental well-being including telehealth
  • health advocates
  • confidential counseling
  • expanded Paid Parental Leave Policy for bonding with family
  • resources for financial well-being and future planning
  • learning and development resources
  • generous paid time off packages
  • resources and tools for volunteering
  • global impact and community contribution initiatives
  • Fulltime
Read More
Arrow Right

Lead Optical Inventory - Production Lab Tech

Experienced associate responsible for processing orders through the stockroom an...
Location
Location
United States , Plano
Salary
Salary:
Not provided
americasbest.com Logo
Americas Best Contacts and Eyeglasses
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • No specific education required
  • Requires minimum of one (1) year of direct or related experience
  • Prior optical background with mass production experience desired
  • Must be able to read and write English
Job Responsibility
Job Responsibility
  • Prints orders from DVI, edits for errors, sorts lens by materials and matches jobs to correct trays for processing
  • Able to pick frames and lenses by locating bin number on the Rx, scanning barcodes
  • Assist with removing lenses from manufacturer’s box, placing on correct side of the tray for processing
  • Pre-inspects lenses for visual imperfections and sends defects back to manufacturer
  • Receives all lenses into inventory
  • Inventories lenses periodically
  • Loads new frames into DVI
  • Distributes frame cases to the stores
  • Researches order failures
  • Adds lenses and frames to inventory for canceled orders
What we offer
What we offer
  • Generous Paid-Time-Off (PTO) policy
  • BONUS opportunities - including biweekly lab production bonus
  • 401k with company match
  • Health Insurance
  • Dental Insurance
  • Flex Spending Account
  • Vision benefits
  • Life Insurance
  • Short and Long Term Disability Insurance
  • Referral bonus program
  • Fulltime
Read More
Arrow Right

Construction Mechanical Completion Junior Engineer

Construction Mechanical Completion Junior Engineer (Turnover Engineer) ensures t...
Location
Location
United Arab Emirates , Al Ruwais
Salary
Salary:
Not provided
met-ts.co.uk Logo
Met T&S
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Mechanical Engineering
  • Minimum of 5 years of experience preferably within the construction or oil and gas industry
  • Relevant experience in 3 major EPC projects
  • oil & gas, petrochemical sector
  • Excellent communications and interpersonal skills
  • Attention to detail, management skills
  • Team-oriented skills, self-motivation and direction, with strong bias toward timely performance and problem resolution
Job Responsibility
Job Responsibility
  • Set up the construction / pre-commissioning / commissioning master ITP models
  • Cooperate with mechanical completion coordinator, engineering and commissioning team to ensure deliverables are in line with contractual requirements
  • Upload information in MILEMATE
  • Generate models necessary for reporting of site inspection for each TAG
  • Participate to the development of MM training program
  • Ensure the set-up the user account of nominated person of construction quality
  • Perform gap analysis between company master ITP models and the project approved ITP models
  • Verify the models applicability / family TAG gap analysis for construction phase
  • Validate the data collection uploaded in MILEMATE
  • Receive original punch list and assure their insertion in MM
  • Fulltime
Read More
Arrow Right
New

Manager of Construction Services

This position is responsible for managing the rehabilitation / renovation / capi...
Location
Location
United States , Austin
Salary
Salary:
Not provided
greystar.com Logo
Greystar Real Estate Partners LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Managing rehabilitation / renovation / capital improvement projects for a region
  • Managing a team of Construction Services employees
  • Ensuring projects are completed within quality standards, on time, within budget
  • Coordination with Operations Leadership and senior leadership within Construction Services
  • Managing onsite Construction Service Specialists and Construction Service Foremen
  • Coordinating work activities and liaising with vendors and other contractors
  • Conducting property inspections to ensure safety precautions
  • Identifying and addressing problems, issues, and concerns that create project delays
  • Developing scopes of work, timelines, and other needs for capital improvement, renovation, or construction projects
  • Conferring with supervisors or other managers to monitor progress
Job Responsibility
Job Responsibility
  • Managing the rehabilitation / renovation / capital improvement projects for a region
  • Managing a team of varied Construction Services employees
  • Ensuring all projects within the region are completed within quality standards, on time, within budget and with internal and external communication that meets best practices
  • Coordination with the appropriate Operations Leadership as well as senior leadership within the Construction Services department
  • Ensuring the activities necessary for property rehabilitation, renovation and/or capital improvement projects are completed on time, within budget
  • Coordinating work activities and liaising with vendors and other contractors
  • Conducting property inspections to ensure maintenance and rehab/renovation/improvement initiatives are following proper safety precautions
  • Identifying and addressing problems, issues, and concerns that create project and work delays
  • Developing scopes of work, timelines, and other needs and parameters around the planning of a capital improvement, renovation, or construction related project
  • Conferring with the appropriate supervisors or other managers to monitor progress
What we offer
What we offer
  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
  • Low (free basic) employee Medical costs for employee-only coverage
  • Generous Paid Time off (15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays)
  • Birthday off after 1 year of service
  • Onsite housing discount at Greystar-managed communities (for onsite team members)
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
  • 401(k) with Company Match up to 6% of pay after 6 months of service
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
  • Employee Assistance Program
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
  • Fulltime
Read More
Arrow Right

Trainer

Join our team as a New Hire Trainer and help shape our future workforce! In this...
Location
Location
United States , Accomac
Salary
Salary:
Not provided
perduefarms.com Logo
Perdue Farms
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 6 months of consecutive work history with one employer within the past 3 years in a comparable field
  • 6 months of training experience
Job Responsibility
Job Responsibility
  • Introduce associates to their jobs, including basic training, rotation procedures, safety work habits, donning and doffing procedures and clock-in and clock-out procedures
  • Maintain a skill level at or above the required certification level for all positions
  • Be able to perform a scrape test and evaluate new associates
  • Review performance with associates and advise of strengths and weaknesses
  • Forward documentation of all evaluations to Supervisor
  • Monitor associate's progress and report to supervisor on a daily basis
  • Facilitate incorporation of associate into work team
  • Fulltime
Read More
Arrow Right
New

Monitor Technician I

Under the supervision of a RN, the Monitor Technician monitors, recognizes, and ...
Location
Location
United States , Pembroke Pines
Salary
Salary:
Not provided
Memorial Healthcare System
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Vocation Technical: Electrocardiogram Competency (Required)
  • BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)
  • Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision
  • Knowledge of anatomy and physiology of the heart in relation to waves, complexes, time and voltage as shown through the conduction system and strip interpretation
  • Must be able to work in a stressful environment and take appropriate action
  • Requires sitting for long period of time monitoring and interpreting patients' cardiac rhythms
  • Knowledge of telemetry services
  • Ability to handle frequent interruptions and adapt to changes in the workload and work schedules
  • Minimum (6) six months of experience required after completion of the Monitor Technician Extern program
  • Minimum of (6) months experience in lieu of Vocation Technical (VOCTECH) in cases where the applicant is not a graduate of Monitor Technician Extern program
Job Responsibility
Job Responsibility
  • Activates emergency response or rapid response for lethal arrhythmia or cardiac arrest
  • Identifies and corrects for artifacts
  • Records information in patient's log and maintains accurate, neat account of patient's cardiac monitoring status during episode of care
  • Identifies and records patient's rhythm and changes in patient rhythm and condition
  • Updates patient's records with all readings taken from the heart monitor or EKGs
  • Attaches electrode to patients' bodies to record electrical impulses from the heart to perform continuous ECG Monitoring
  • Documents the electrocardiograph tracings of patients on telemetry monitors
  • Performs continual and simultaneous surveillance for the operation of complex cardiac monitoring systems, including ECG rhythm screens, computerized dysrhythmia detection system and rhythm printers
  • Identifies arrhythmias, deviation in each patient's baseline, signs of patient deterioration, and intervenes to ensure patient safety
  • Reports abnormal or change in patient's telemetry monitoring to nursing staff or immediate supervisor or designated chain of command
  • Parttime
Read More
Arrow Right