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We are seeking a Monitoring & Reporting Engineer with deep expertise in Splunk and Dynatrace to design, build and operate enterprise-grade monitoring, logging and observability solutions. This role combines hands-on development with L2 operational support across cloud and on‑premise environments, enabling proactive performance monitoring, rapid incident resolution and continuous service improvement within complex, global technology landscapes.
Job Responsibility
Translate business and operational requirements into scalable monitoring and reporting solutions using Splunk, Dynatrace and associated tools
Design, configure and manage Splunk components including indexers, forwarders, saved searches, dashboards and alerts
Build and maintain monitoring solutions across tools such as Dynatrace, Nagios, SNMP-based platforms and related observability stacks
Develop dashboards and reports to track application, infrastructure and service performance, supporting data-driven decisions
Provide estimates, low-level designs (LLDs) and technical documentation, ensuring alignment with architectural and security standards
Perform unit testing and collaborate with quality teams to resolve defects and improve solution quality
Deliver L2 application, DevOps and CloudOps support, including on-call responsibilities and incident resolution within defined SLAs
Monitor production environments proactively, identify potential issues and implement corrective actions
Support deployments, releases and changes across Unix/Linux and cloud-based platforms
Collaborate closely with development, product and regional teams to ensure operational excellence and knowledge sharing.
Requirements
Expert-level knowledge of Splunk and Dynatrace, including setup, administration, querying and dashboard creation
Skilled in monitoring and reporting tools such as Splunk, Dynatrace, Nagios, HPOVO and SNMP, with strong backend and infrastructure understanding
Proficient in Unix/Linux environments, with working knowledge of Oracle, Apache, Tomcat, JBOSS and basic Java
Comfortable with version control and change management tools such as Git and SVN, and ticketing systems like Remedy or Jira
Experienced in cloud platforms including AWS, Microsoft Azure or IBM Cloud, with exposure to DevOps, automation and CI/CD/CT practices
Knowledgeable in AWS services such as EKS, VPC, Lambda, CloudWatch, S3, SQS, RDS, Aurora Serverless, IAM, Terraform and Terragrunt
Confident in central logging concepts, log forwarding, data extraction using regular expressions, and log analysis using Log4j/ULFF
Familiar with Prometheus, Grafana and container orchestration using Kubernetes, including autoscaling and cluster management
ITIL-aware, particularly across Incident, Problem and Deployment Management
A collaborative communicator who works effectively in multi-location, international teams and demonstrates strong analytical and problem-solving skills.
What we offer
Exposure to large-scale, enterprise monitoring and observability platforms used across global Vodafone environments
Opportunities to work with modern cloud, DevOps and container technologies in real-world production systems
A collaborative, international work environment focused on continuous learning and operational excellence
The ability to make a visible impact by improving system stability, performance and customer experience