CrawlJobs Logo
NTT DATA Logo NTT DATA · IT - Administration

Monitoring Engineer

India, Mumbai · Job Posted March 13, 2026
Apply Position
Job Link Share

Job Description

The Monitoring Engineer role at NTT DATA involves ensuring the operational integrity of client IT infrastructure. This entry-level position requires a bachelor's degree in IT or Computing and focuses on troubleshooting, incident management, and first-line support. Candidates should possess strong communication skills and a client-centric approach. Responsibilities include monitoring systems, resolving incidents, and contributing to disaster recovery efforts.

Job Responsibility

  • Monitor client infrastructure and solutions, identifying problems and errors before or as they occur
  • Investigate first-line incidents assigned, pinpointing the root causes
  • Provide telephonic, ITSM ticket or chat support to clients
  • Perform maintenance activities, such as patching and configuration changes
  • Work across two or more technology domains (e.g., Cloud, Security, Networking, Applications, Collaboration)
  • Update existing knowledge articles or create new ones
  • Seek opportunities for work optimization
  • Support project work as needed
  • Contribute to disaster recovery functions and tests
  • Ensure careful handovers during shift changes
  • Report and escalate incidents when necessary
  • Strive for efficient, comprehensive resolutions of incidents and requests
  • Provide a positive client experience

Requirements

  • Entry-level experience with troubleshooting and support in security, network, data centre, systems, or storage within a medium to large ICT organization
  • Basic knowledge of management agents, redundancy concepts, and ITIL processes
  • Highly disciplined in handling of tickets on day-to-day basis
  • Good understanding of using ITSM tools
  • Skill in planning activities and projects in advance and adapting to changing circumstances
  • A client-centric approach
  • Ability to communicate and work across different cultures and social groups
  • Proficiency in active listening techniques
  • A positive outlook at work, even in pressurized environments
  • Willingness to work hard and put in longer hours when necessary
  • A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience)
NTT DATA - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Monitoring Engineer

8 matching positions

Monitoring Engineer

We are hiring a Monitoring Engineer who is passionate about observability, autom...
Location
Location
United States , Saint Petersburg
Salary
Salary:
Not provided
raymondjames.com Logo
Raymond James
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience with Dynatrace, Datadog, Splunk, or similar enterprise monitoring tools
  • Strong understanding of observability concepts including metrics, logs, traces, APM, and synthetic monitoring
  • Experience designing dashboards, tuning alerts, and onboarding complex applications
  • Ability to automate processes using scripting or configuration tools
  • Strong analytical and problem-solving skills with the ability to interpret monitoring data
  • Excellent communication skills and experience working across multiple technical teams
  • Bachelor’s: Computer and Information Science, High School (HS) (Required)
  • General Experience - 13 months to 3 years
Job Responsibility
Job Responsibility
  • Administer and enhance enterprise monitoring platforms including Dynatrace, Datadog, SevOne, Splunk, and Oracle Enterprise Manager
  • Partner with IT Architecture and application owners to define monitoring requirements and onboard new services
  • Lead platform upgrades, feature rollouts, and configuration improvements
  • Build automated monitoring setups and standardized instrumentation
  • Create dashboards and visualizations that give teams clear, actionable insights
  • Improve alert quality, reduce noise, and strengthen triage processes
  • Train internal teams on monitoring tools, best practices, and new capabilities
  • Support daily operational tasks and platform health checks
  • Fulltime
Read More
Arrow Right

Monitoring Engineer / Infrastructure Engineer

We are seeking a Monitoring Engineer to lead day-to-day technical operations wit...
Location
Location
United Kingdom , Hemel Hempstead
Salary
Salary:
Not provided
outsource-uk.co.uk Logo
Outsource UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong enterprise infrastructure background with extensive operational experience
  • Proven experience leading infrastructure or technical teams within structured delivery environments
  • Deep technical expertise in monitoring and infrastructure tooling, including: Microsoft System Center Operations Manager (SCOM), PRTG Network Monitor
  • Experience in network device monitoring and dashboard configuration
  • Strong fault finding, diagnosis, and resolution skills across complex infrastructure environments
  • Experience with virtualised environments, enterprise storage, file/print services, and hardware evaluation
  • Strong understanding of service management and working within SLA-driven environments
  • Experience working within governed frameworks and structured delivery methodologies
  • Project leadership experience within structured methodologies such as PRINCE2 or Project Management Institute (PMI) approaches
  • Diploma or equivalent in Computer Science or related discipline
Job Responsibility
Job Responsibility
  • Lead and mentor the infrastructure monitoring team, supporting development of SME capability and operational maturity
  • Own and contribute to solution design, estimation, high and low-level design, and implementation activities under Project Manager guidance
  • Ensure adherence to SLAs, responding, resolving, or escalating issues appropriately within defined thresholds
  • Develop and maintain operational and end-user documentation, ensuring consistency and compliance with standards
  • Support pre-sales and solution scoping activities where required
  • Work closely with Architects and Solution Designers to assess options and provide technical recommendations
  • Accurately estimate effort, cost, and delivery timelines for implementation tasks
  • Ensure all team activity is fully documented in line with governance and operational standards
  • Provide regular progress updates to Project Management to support delivery tracking and planning
  • Fulltime
Read More
Arrow Right

Monitoring Engineer / Incident Manager

A team within Engineering under the Platform Excellence pillar exhibits an unwav...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of experience with incident management, problem management, incident client communication, and platform monitoring operations
  • Experience with problem management practices - identifying trends across incidents, conducting root cause investigations and driving preventative action
  • Solid communication skills and the ability to develop strong working relationships throughout the organization, able to translate technical situations clearly and concisely to a diverse audience via data-visualizing dashboards and written documents
  • Willing to participate in the on-call rotation and work in a fast-paced, dynamic environment
  • Experience with monitoring and logging tools like Prometheus, Grafana, ELK Stack, etc.
  • Experience with observability platforms like Datadog, Dynatrace, Splunk
  • Excellent analytical and problem-solving skills, with the ability to analyze complex systems and spot the root cause of issues
  • Thrive in an environment where collaboration is crucial and where a global approach is key for successful implementation of processes and projects
  • Passion for defining and standardizing processes to drive strategic improvement and able to translate complex technical concepts with ease for all non technical audiences
  • Natural ability for handling complex situations and multiple responsibilities simultaneously
Job Responsibility
Job Responsibility
  • Participate in 24/7 on-call monitoring and observe platform and merchant performance and detect any issues proactively to mitigate risks in partnership with Engineering teams
  • Coordinate the mitigation, recovery, and resolution of high-impact incidents, ensuring a rapid and effective response across teams
  • Represent the customer perspective during incidents, maintaining a strong customer-centric approach
  • Communicate with merchants real time during an incident and present the most accurate and updated information to keep them informed
  • Escalate critical incidents when needed and provide structured communication to senior management
  • Go beyond reactive incident response by analyzing incident trends to identify recurring issues and systemic weaknesses and partner with engineering and product teams to advocate for long-term fixes
  • Work together with Operations, Product, and Engineering teams to integrate, grow, and continuously improve monitoring strategy and increase reliability
  • Investigate alerts and provide feedback to engineering teams to build effective logging and alerts across the platform architecture
  • Mitigate merchant impact risk by actioning on alerts in partnership with Engineering teams and contribute to the monitoring playbook by documenting learnings
  • Improve operations by leading/project managing initiatives and tools development of automation for effective monitoring
  • Fulltime
Read More
Arrow Right

Condition Monitoring Engineer

We are a world leader in Testing, Inspection and Certification (TIC) , deliverin...
Location
Location
Egypt , Suez
Salary
Salary:
Not provided
bureauveritas.cz Logo
Bureau Veritas Certification CZ, s.r.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Mechanical Engineering /certified Vibration Analyst CAT III on -line offline
  • Vibration System Experience
  • 10 years as minimum
Read More
Arrow Right

Pv Monitoring Engineer

We are looking for a talented and motivated PV Monitoring Engineer to join our g...
Location
Location
Greece , Athens
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 27, 2026
Flip Icon
Requirements
Requirements
  • 0-3 years of experience
  • Degree in Electrical or Mechanical Engineering, or a related field
  • Strong problem-solving and analytical skills
  • Excellent communication and organizational abilities
  • Flexibility and willingness to learn new software tools
  • Team-oriented mindset and professional attitude
Job Responsibility
Job Responsibility
  • Monitor the performance of PV systems
  • Diagnose and resolve issues related to PV system operations
  • Collect and analyze performance and energy production data
  • Prepare performance reports and documentation
  • Collaborate with the maintenance engineering team to optimize system efficiency
  • Fulltime
Read More
Arrow Right

Platform Monitoring Engineer

A team within Global Platform Operations under the Monitoring Engineering pillar...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 to 10 years of experience with incident client communication and platform monitoring operations
  • Willing to participate in the on-call rotation and work in a fast-paced, dynamic environment
  • Experience with monitoring and logging tools like Prometheus, Grafana, ELK Stack, etc.
  • Experience with observability platforms like Datadog, Dynatrace, Splunk
  • Excellent analytical and problem-solving skills, with the ability to analyze complex systems and spot the root cause of issues
  • Thrives in an environment where collaboration is crucial and where a global approach is key for successful implementation of processes and projects
  • Passion for defining and standardizing processes to drive strategic improvement and able to translate complex technical concepts with ease for all non-technical audiences
  • Natural ability for handling complex situations and multiple responsibilities simultaneously
  • Strong team player and thrive in a dynamic environment
Job Responsibility
Job Responsibility
  • Participate in 24/7 on-call monitoring
  • Observe platform and merchant performance and detect any issues proactively to mitigate risks in partnership with Engineering teams
  • Be an expert in communicating with merchants real time during an incident and present the most accurate and updated information to keep them informed
  • Working together with Operations, Product, Engineering, and reliability teams to integrate, grow, and continuously improve our monitoring strategy and increase our reliability
  • Improve operations by leading/project managing initiatives and/or tools—development of automation for effective monitoring
  • Investigate alerts and provide feedback to engineering teams to build effective logging and alerts across the platform architecture
  • Mitigate merchant impact risk by actioning on alerts in partnership with Engineering teams, and contribute to the monitoring playbook by documenting learnings
  • Focus on ruthlessly prioritizing, automating, and scaling every aspect of our detection capabilities
  • Fulltime
Read More
Arrow Right

Senior Security Detection and Monitoring Engineer

As a driven and proactive Senior Security Detection and Monitoring Engineer you ...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in one or more of the following security domains: Intrusion Detection, Detection Engineering, Threat Detection, Incident Response
  • Proficient in two or more of the following areas: Operating System security (Linux/MacOS), Container Security, Network security, SaaS/IaaS Security
  • Solid and demonstrable experience with Python
  • Able to translate complex detection logic into advanced code
  • Builder at heart with the mindset to script, automate, and scope projects to avoid repetitive tasks
  • Believe that security requires a pragmatic and humane approach where communication is key
  • Have pioneered a solution in uncharted territory, setting a new standard for your team
Job Responsibility
Job Responsibility
  • Create scalable and actionable detection logic for emerging threats in Python
  • Develop new solutions to hunt, detect and deal with threats
  • Operate and expand our in-house built security event monitoring tool
  • Save your colleague’s time and brainpower through automation
  • Maintain up to date knowledge of tools, techniques, and procedures used by attackers
  • Bring and execute on state-of-the-art initiatives that help this domain be ahead of the market
  • Build and own security monitoring tooling in Adyen
  • Join the Security On Call group rotation
Read More
Arrow Right

Service Monitoring Engineer

We are now looking for an Alarm Monitoring Engineer to join our Network Operatio...
Location
Location
India , Noida
Salary
Salary:
Not provided
ericsson.com Logo
Ericsson
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–12 years of experience in Network Operations / Alarm Monitoring in a telecom or IT network environment
  • Strong understanding of general network technologies and concepts across access, transport, and IP domains (vendor-agnostic)
  • Hands-on experience with Ericsson OSS/NMS tools or other multi-vendor management systems (e.g., Netcool, HP OpenView, SolarWinds, etc.)
  • Knowledge of fault management processes, ITIL best practices, and SLA-driven operational models
  • Strong analytical and problem-solving skills, with the ability to quickly interpret alarms and determine probable root causes
  • Excellent communication and coordination skills for effective collaboration across global teams
  • Ability to work in a 24x7 shift environment (rotational shifts, weekends, and holidays)
  • Bachelor’s degree in Telecommunications, Electronics, Computer Science, or equivalent
Job Responsibility
Job Responsibility
  • Perform 24x7 alarm monitoring and first-level fault analysis for network elements across multiple technologies
  • Identify, analyze, and prioritize network faults using Ericsson and multi-vendor NMS/EMS tools
  • Escalate and coordinate with Level 2/Level 3 support teams and field engineers to ensure service restoration within defined SLAs
  • Execute proactive monitoring to detect early warnings and prevent service degradations
  • Track and manage incidents through their lifecycle, ensuring accurate documentation in fault management systems
  • Support incident, problem, and change management processes in compliance with Ericsson’s Global Service Center (GSC) standards
  • Generate and analyze network performance and health reports, contributing to continuous improvement initiatives
  • Participate in shift-based operations to provide round-the-clock network surveillance coverage
  • Fulltime
Read More
Arrow Right