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The Better Cotton Initiative, the world's leading cotton sustainability initiative, has over 2,500 members and approximately 13,000 non-member suppliers interacting with the Better Cotton Platform (BCP). To safeguard the credibility of the initiative and manage reputational and regulatory risk, we operate a Member Monitoring Protocol and compliance process aligned to our Code of Practice. To date, monitoring activities have focused on Members only and rely significantly on manual processes. As membership numbers grow and external scrutiny intensifies - driven by emerging corporate due diligence legislation and heightened stakeholder expectations – we have reassessed the scope, scalability, and risk prioritisation of the monitoring programme and are implementing a new revised monitoring and due diligence model. The Monitoring Sr Coordinator will oversee the implementation of the new monitoring approach to ensure consistent and thorough implementation working closely with the Monitoring Officer on approval processes, technology and automation adoption, and consistent implementation of escalation processes among other key priorities.
Job Responsibility
Oversee implementation of our revised monitoring and due diligence model for new Members and BCP Suppliers
Manage new Better Cotton Platform access requests and ensure additional compliance requirements depending on risk categorisation
Own and maintain membership and BCP terms documentation
Manage the member application approval process
Oversee the investigation and escalation process when potential breaches of our terms are identified
Gather additional information as necessary
Present case information in a timely manner to relevant management
Roll out and manage a new facility risk and compliance technology platform
Identify, explore, and implement integration opportunities with existing social compliance programmes
Advise on data integration/automation needs between business-critical systems
Serve as the focal point for member complaints and reporting function risks to the BCI Risk Register
Own the complaints resolution process for Demand & Engagement
Requirements
University degree, or higher education qualification, in compliance or law, or equivalent experience
Demonstrated experience in monitoring, ESG compliance, or related activities in the textile industry or a sector where skills are transferable
Experience working in international, multicultural, or mission-driven environments is an asset
Ability to communicate with Leadership as well as other stakeholders both internally and externally
Efficient organisation of administrative work, strong process orientation and project management skills
Strong ability to enforce good project governance and drive delivery excellence
Fluency in English is required, additional languages a plus
What we offer
Hybrid working - once a week in our central London office
The opportunity to work from anywhere in the world for up to one month per year
Flexible working, with core hours from 10 am to 4 pm local time
Continuous learning and development
Pension scheme
A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events
Enhanced parental benefits
The opportunity to make your mark and make a difference