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NTT DATA Logo NTT DATA · IT - Administration

Monitoring Analyst

India, Bangalore · Job Posted February 19, 2026
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Job Description

The Monitoring Analyst role at NTT DATA involves implementing proactive monitoring strategies, conducting root cause analysis, and delivering operational insights using tools like AppDynamics, Splunk, and Grafana.

Job Responsibility

  • Implement proactive monitoring strategies for early anomaly detection and incident prevention
  • Design, configure, and maintain real-time dashboards for application, infrastructure, and service observability
  • Perform end-to-end infrastructure monitoring, including CPU utilization, memory consumption, disk I/O, network latency, and throughput
  • Monitor service availability, uptime, and adherence to SLA/SLO targets
  • Define, tune, and manage thresholds, dynamic baselines, health rules, and alerting policies
  • Conduct monitoring health checks to ensure data accuracy, coverage, and telemetry reliability
  • Perform Root Cause Analysis (RCA) for performance degradation, service outages, and availability issues
  • Provide real-time incident monitoring, alert triage, and operational support during critical events
  • Extract, transform, and analyze monitoring, alert, and incident data for operational insights
  • Identify incident trends, recurring issues, and systemic performance patterns
  • Prepare and deliver monthly operational and performance reports for technical and business stakeholders
  • Develop interactive dashboards and visualizations to track KPIs, MTTR, incident volumes, and reliability metrics

Requirements

  • At least 3 years of experience in monitoring and data analysis
  • Experience with AppDynamics: Application Performance Monitoring (APM), Business Transactions, Service Endpoints, Health Rules, Dynamic Baselines, Alerting and Event Correlation
  • Experience with Splunk: Centralized log management, advanced search and correlation, real-time dashboards, alerting, and incident investigation
  • Experience with Grafana: Time-series data visualization, custom metric dashboards, multi-source observability, and trend analysis
  • Experience with Power BI: Incident and operational data modeling, trend analysis, KPI tracking, and executive-level reporting
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