Monitoring Administrator

This position is for a Monitoring Administrator supporting the ALTESS, Army Enterprise Data Centers, and Commercial Cloud services infrastructure.

• Fully adjudicated DOD Secret, as a minimum
• CompTIA Security+
• Computing Environment Certification
• 3 to 5 years experience performing the following: Add remove nodes from SolarWinds or similar monitor tool
• Create/Modify Network Atlas maps
• Put nodes into maintenance mode
• Coordinate with service desk on outages
• Create custom Views in SolarWinds
• Create custom SQL statements for Service Desk Views
• Add/remove AD groups/users from SolarWinds access
• Modify access to AD groups or users
• Creates/modifies Alerts
• Install/upgrade new software to servers
• Add additional servers to cluster
• Create custom application monitors
• Create more complex alerts
• Create Network Topology Maps and as well as Infrastructure Topology Maps
• 3 to 5 years of experience working with SNMPv3 and WMI
• 3 to 5 years of experience working with SQL statements
• 3 to 5 years of experience working with Windows file system structure
• 3 to 5 years of experience working with Unix file system structure
• 3 to 5 years of experience working with the ALTESS Network or Network infrastructure
• Demonstrated advanced skills with SNMPv3 and WMI
• Strong technical background with the analytical ability to identify, troubleshoot, and resolve complex problems in a secure multi-tier networked computing environment
• Strong understanding of common network protocols
• Excellent understanding of Windows and Unix system internals
• Excellent verbal and written communication skills
• Excellent attention to detail
• Well organized team player

• Prior DoD datacenter experience preferred
• ServiceNow experience preferred