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Money Laundering Reporting Officer (MLRO)

Luxembourg · Job Posted June 10, 2026
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Job Description

As Shopify seeks our EU Electronic Money Institution (EMI) licence, we are looking for an experienced compliance Money Laundering Reporting Officer (MLRO) to lead our local Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) efforts. You will be responsible for supporting the licensing process, and, post-authorisation, the execution of the AML/CTF and suspicious activity programme to ensure we are meeting regulatory expectations.

Job Responsibility

  • Support our effort to obtain an EMI licence in Luxembourg, including providing input into the design of our AML/CTF programme to align with Luxembourg's financial crimes regulations
  • Implement and operationalise the local AML/CFT programme from the ground up, while partnering with the global/UK AML programme to keep standards consistent and preserve local independence
  • Respond to inquiries from the Commission de Surveillance du Secteur Financier (CSSF) and other relevant authorities on financial crime matters
  • Maintain and execute the local entity's risk-based AML/CTF programme, including the risk assessment, policies, and controls
  • Lead Luxembourg suspicious activity reporting: receive internal escalations, make STR/SAR filing decisions, submit reports to the Cellule de Renseignement Financier (CRF), and manage post-filing follow-up information requests
  • Monitor AML operations performance and effectiveness, including AML/KYC standards, transaction monitoring and screening governance, and conduct QA/testing and training
  • Provide regular reporting to the Head of Risk & Compliance and the entity's board
  • support CSSF reporting and engagement on AML/CFT matters as needed
  • escalate material issues promptly to management and the board
  • Maintain audit/exam readiness and drive remediation of AML/CTF findings

Requirements

  • Significant experience in an EU-regulated financial institution (payments/e-money strongly preferred), including ownership of a risk-based AML programme
  • Direct MLRO experience or demonstrably equivalent responsibility, such as deputy MLRO, FIU lead, or AML compliance officer with responsibility for filing decisions and submitting STR/SARs
  • Strong working knowledge of EU and local Luxembourg AML expectations for payments/e-money firms, including risk assessments, CDD/EDD, transaction monitoring, sanctions screening, investigations, and recordkeeping
  • Experience working collaboratively in building or scaling AML controls for new products, high-growth volumes, or distributed operations teams
  • Demonstrated ability to work effectively with a management board and to provide concise, defensible escalation and reporting
  • Experience responding to regulatory requests and managing audit/exam activity and remediation
  • Ability to meet CSSF's "fit and proper" expectations for a regulated key control role (including background screening)
  • Residency in Luxembourg with the ability to commute to the office for in-person meetings, as needed (e.g., with regulators, financial partners)
  • Advanced English language skills

Nice to have

  • CAMS / ICA or comparable AML certification
  • French language skills

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