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Money Adviser

Citizens Advice

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Location:
United Kingdom , Buxton, Chesterfield, Ilkeston or Matlock

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Category:

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Contract Type:
Not provided

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Salary:

26366.00 - 28825.00 GBP / Year

Job Description:

We're looking for highly motivated and committed individuals to join our new telephone and digital Money Advice team, providing essential support to people experiencing debt problems across England and Wales.

Job Responsibility:

  • Deliver high-quality, FCA-regulated money advice to individuals in financial difficulty
  • Work as part of a new team committed to helping people take control of their finances and build a more secure future through tailored advice and casework

Requirements:

  • Excellent communication skills – both written and verbal
  • A non-judgemental, empathetic approach to people
  • Strong IT and digital skills, with the ability to learn new systems quickly
  • A commitment to working to performance targets and KPIs
  • Experience in providing FCA-regulated money advice
  • A solid understanding of the current welfare benefits system
What we offer:

Full training and support will be provided for the right trainee candidates, including completion of the accredited Money Advice Learning Plan

Additional Information:

Job Posted:
December 31, 2025

Expiration:
January 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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