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Monetization Operations Specialist

Znojdziem IT recruitment agency

Location:
Poland , Warsaw

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Monetization Operations Specialist Role Definition

Job Responsibility:

Manages the operation of activities inside the game through the game’s Back-end system: setting up promotions, controlling game features, implementing pricing configurations, etc.
Manages the operation of activities outside the game: setting up ongoing and daily emails, web and mobile notifications, including segmented protocols
Assists the Community Manager in Social Media related activities (coupons, raffles, notifications and more) - relevant to some studios
Works on ongoing improvements of operation systems with development teams
Perform full-cycle QA and Live Ops to provide delivery Quality (features Configuration and Testing)
Acts as a focal point for Operations in feature development processes, as a part of task forces
Clarify requirements (inconsistency, etc), provided by Business (Product Owners, Monetization Managers)
Estimate own efforts
Feature rollout and production monitoring after delivery on Production
Duty according to Calendar, helping RnD Duty team with the investigation
Bug reporting
Manage Business requirements, Economy, BA and Art issues related to Operation/QA tasks, ability to explain the issue confidently and suggest solutions
May develop to being in charge of a certain domain on the Operations team - Improving internal processes, product focal point, customer orientated projects, etc.
Participation in team activities, such as Daily, Live QA meeting, Retro, Planning, Knowledge sharing inside the team, etc.
Clarification with Monetization, Product owners, Art Team, Economy Team, Analytics Team, RnD Feature teams, Participation in RnD Knowledge sharing meetings
Work with test devices, utilities: - Jira
- Confluence
- MS Excel
- Charles
- DB (Vertica, Data Grip)
- Testrail
- Mobile Platforms
- Browser console
- ADB/ Android Studio, XCode

Requirements:

High proficiency in using Excel
Logical thinking
Mobile-specific knowledge and experience in mobile testing
Familiarity with the studio's game and features
Ability to use different software - Back office software, wiki, project management software
Basic knowledge of SQL is an advantage
Availability and ability to work around the clock when needed
Technological orientation
Has a customer service mindset

Nice to have:

Basic knowledge of SQL is an advantage

Additional Information:

Job Posted:
January 17, 2026

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