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Monetization Operations Specialist

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Znojdziem IT recruitment agency

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Location:
Poland , Warsaw

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Monetization Operations Specialist Role Definition

Job Responsibility:

  • Manages the operation of activities inside the game through the game’s Back-end system: setting up promotions, controlling game features, implementing pricing configurations, etc.
  • Manages the operation of activities outside the game: setting up ongoing and daily emails, web and mobile notifications, including segmented protocols
  • Assists the Community Manager in Social Media related activities (coupons, raffles, notifications and more) - relevant to some studios
  • Works on ongoing improvements of operation systems with development teams
  • Perform full-cycle QA and Live Ops to provide delivery Quality (features Configuration and Testing)
  • Acts as a focal point for Operations in feature development processes, as a part of task forces
  • Clarify requirements (inconsistency, etc), provided by Business (Product Owners, Monetization Managers)
  • Estimate own efforts
  • Feature rollout and production monitoring after delivery on Production
  • Duty according to Calendar, helping RnD Duty team with the investigation
  • Bug reporting
  • Manage Business requirements, Economy, BA and Art issues related to Operation/QA tasks, ability to explain the issue confidently and suggest solutions
  • May develop to being in charge of a certain domain on the Operations team - Improving internal processes, product focal point, customer orientated projects, etc.
  • Participation in team activities, such as Daily, Live QA meeting, Retro, Planning, Knowledge sharing inside the team, etc.
  • Clarification with Monetization, Product owners, Art Team, Economy Team, Analytics Team, RnD Feature teams, Participation in RnD Knowledge sharing meetings
  • Work with test devices, utilities: - Jira
  • - Confluence
  • - MS Excel
  • - Charles
  • - DB (Vertica, Data Grip)
  • - Testrail
  • - Mobile Platforms
  • - Browser console
  • - ADB/ Android Studio, XCode

Requirements:

  • High proficiency in using Excel
  • Logical thinking
  • Mobile-specific knowledge and experience in mobile testing
  • Familiarity with the studio's game and features
  • Ability to use different software - Back office software, wiki, project management software
  • Basic knowledge of SQL is an advantage
  • Availability and ability to work around the clock when needed
  • Technological orientation
  • Has a customer service mindset

Nice to have:

Basic knowledge of SQL is an advantage

Additional Information:

Job Posted:
January 17, 2026

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