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Monetization Business Strategist

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
United States , Multiple Locations

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

85100.00 - 169800.00 USD / Year
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Job Description:

The AI Transformation and Business Innovation team within the Customer Experience and Success (CE&S) org is looking for a talented Business Strategist. This team sets the course for Customer Experience and Success by defining the foundational business strategy and monetization models that drive customer experience and success and power revenue growth. This unique and rare opportunity includes responsibility for monetization strategy and business planning for Microsoft support, a multi-billion-dollar business. You will have a critical and measurable impact in helping Microsoft win the market by redefining how Support is designed, monetized, transacted, delivered, and implemented across our customer solutions.

Job Responsibility:

  • Structure complex problems
  • Understand broad market trends
  • Collaborate with cross-functional stakeholders to identify strategic insights
  • Develop insights into business strategies
  • Deliver thought leadership around business priorities
  • Drive future strategy development and design across business models, sales, delivery, and Go-to-Markets (GTMs)
  • Work closely with extended team across Marketing, Sales HQ, Field sales, Business Groups, Engineering, Legal and Finance
  • Understand competitive market dynamics
  • Identify key emerging trends
  • Propose innovative ideas to maximize strategic investments

Requirements:

  • Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 1+ year(s) marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience OR equivalent experience
  • Master's Degree in Business Administration or related field AND 3+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 5+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience OR equivalent experience
  • 2+ years experience in Strategy, Management Consulting, and/or Finance
  • Advanced understanding of technology business models
  • Structured problem solving, analytics and modeling skills
  • Ability to take on a big challenge with significant growth potential
  • Proficient balanced skillsets spanning business and monetization strategy, pricing analytics, and program execution

Additional Information:

Job Posted:
March 12, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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