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At Intercom, we believe pricing is a powerful lever to accelerate our go-to-market strategy and showcase the value of our best-in-class AI solutions. As we continue expanding our product suite and launching innovative AI features, we're hiring a Monetisation Strategy Manager to join the Growth team. This is a high-impact, highly visible individual contributor role. Our ideal candidate combines strong business intuition with a collaborative mindset. You’ll own high-stakes pricing initiatives from idea to execution and collaborate with senior stakeholders across Product, Sales, Finance, and Marketing to bring your insights to life.
Job Responsibility:
Leading pricing strategy work for major initiatives
Conducting competitive analysis and partnering with Research to inform pricing decisions
Managing stakeholder alignment across go-to-market teams
Collaborating with Data Science to build and interpret pricing models
Partnering with Sales, Product, and Finance to develop discounting guidance, large-deal support, and enterprise packaging strategies
Requirements:
5+ years of experience in pricing strategy, monetisation, business operations, strategy consulting or strategic finance
Excellent cross-functional collaboration skills
Strong communication skills
Sharp strategic and analytical thinking
Nice to have:
Comfort with executive communications
Experience with usage-based pricing or SaaS monetization strategy
Familiarity with SQL and Excel
Experience supporting deal strategy
What we offer:
Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews
Pension scheme & match up to 4%
Life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers
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