Module Lead - Oracle Unified Assurance, Sopra Steria

Module Lead - Oracle Unified Assurance

Sopra Steria

Location:
India, Noida

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, helps clients drive digital transformation and obtain sustainable benefits. This role involves working with Customer's Engineering and Operations team to standardize system monitoring, optimize Unified Communications capabilities, enhance incident management processes, and maintain SLAs for service availability and performance.

Job Responsibility:

Support the Customer's Engineering and Operations team to standardize processes and practices for system and infrastructure monitoring
Ensure service assurance
Evaluate and optimize Unified Communications systems monitoring capabilities
Write process and knowledge base articles to enhance system monitoring and incident management
Streamline and enhance monitoring methodologies to ensure uptime, voice and video performance and client experience
Implement new processes to achieve and maintain availability and performance SLAs for Customer's Services

Requirements:

Strong experience in Unified Communications Monitoring and Service Assurance
OSS
BSS
Oracle Unified Assurance
Experience: 4 to 6 years
Education: B.E./ B.Tech./MCA

What we offer:

Inclusive work environment
Open to people with disabilities

Additional Information:

Job Posted:
June 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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