Modern Workplace Engineer Job at Norgine

Modern Workplace Engineer

Norgine

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Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Modern Workplace Engineer is responsible for analysing, designing, and implementing business processes to enhance operational efficiency and effectiveness by using technology. This role involves collaborating with various departments to identify requirements and areas for improvement, using existing tools and methodologies to streamline processes, and ensuring that changes align with the company's strategic goals. This role primarily focuses (but not only) on the practical application like M365 Suite (Microsoft Teams, Power Platform, SharePoint, CoPilot Studio) as well as other Open-AI based tools to meet operational needs and improve user workflows.

Job Responsibility:

Business Process/Model Rethink, Analyze and identify opportunities to improve processes, practices, and procedures using prescribed methodologies
Continuous Improvement - Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered
Improvement/Innovation - Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them, ensuring minimal disruption to operations
Business Requirements Identification - Collaborate with business functions to gather and document requirements for technical solutions, identifying opportunities to replace manual or inefficient processes. Support collection of business requirements using a variety of methods, such as interviews, document analysis, and workflow analysis, to express requirements clearly and succinctly
Analysis of "As Is" and "To Be" - Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required, including workflows, procedures and guidelines
Processes Automation - Analyze business processes to identify and implement use cases for Automation across departments, including task automation, data summarisation, and content generation. Develop software tools that automate routine tasks through existing user interfaces. Create smart workflows via Power Platform, CoPilot , etc., integrating tasks performed by humans and machines and using best practices for scalability and maintainability. Create and manage Power Automate flows to support repeatable business processes
Technical Support - Provide advice, training, and assistance to users to resolve complex queries, and ensure smooth adoption of process and tool capabilities
Technology Implementation - Support specific technology implementation processes, aiding in the optimization of technology use
Insights and Reporting - Generate reports on process improvement initiatives, highlighting successes, challenges, and areas for further improvement. Prepare and coordinate the completion of various data and analytics reports to monitor the effectiveness of implemented processes and make adjustments as necessary to achieve desired outcomes. Monitor technology roadmap and evaluate potential use cases for new features within the organisation
Personal Capability Building - Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching
gain or maintain external professional accreditation, where relevant, to improve performance and fulfil personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media
Compliance Responsibility - Complies with applicable rules, laws, regulations and guidance governing their role responsibilities

Requirements:

Power Platform (PowerBI, Power Apps, Power Automate etc)
M365 Tool Set & Microsoft Copilot, Copilot Studio and Open AI- based tools
Proven experience implementing use cases with Microsoft Copilot, Copilot Studio or Open AI- based tools
Hands-on experience developing solutions with Power Apps and Power Automate in a global environment
Experience in developing and business solutions driving efficiency - in a commercial environment would be beneficial
Good knowledge of ServiceNow and solutions provided by ServiceNow, beyond standard end-user capabilities
Bachelor's Degree in Business Administration, Management, Information Technology or related field, or Equivalent Level

Additional Information:

Job Posted:
January 02, 2026

Work Type:

Hybrid work

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