Modern Workplace Engineer

• Architect and maintain physical and cloud-based desktop environments using Azure Intune, Microsoft 365, and Atera
• Optimize performance and reliability of cloud-based collaboration tools including Teams, Exchange, and SharePoint
• Manage and secure endpoint devices (Windows, macOS, iOS, Android) and related policies
• Oversee Active Directory, Group Policies, and virtual desktop environments
• Develop and maintain Infrastructure as Code (IaC) scripts for repeatable deployments (ARM, Terraform, etc.)
• Monitor system performance, troubleshoot escalated Tier 3 issues, and ensure high availability and security
• Collaborate with internal teams and MSPs to plan and maintain network infrastructure, AWS instances, and SaaS integrations
• Implement and manage cloud security controls, identity and access management, and compliance measures
• Document infrastructure designs, procedures, and training materials for internal teams
• Participate in technical architecture, design, and implementation efforts across an agency that embraces a cloud-first approach

• Bachelor’s degree preferred
• 5+ years’ experience in a Windows support environment
• 2+ years of hands-on Azure engineering experience (strong engineering skills required, not just familiarity)
• Scripting skills (PowerShell, Azure CLI, Python) preferred
• Strong skills with Microsoft Azure, Google GCP, and AWS Cloud computing
• Familiarity with network and telecommunication technologies

Zendesk experience is a plus

generous medical, dental, vision, pet insurance, commuter benefits, disability and life insurance coverage, 401(k) matching, up to 14 holidays per year, a “Do Good Day,” and unlimited PTO