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Robert Half is seeking a MOCI Process Specialist to join John Deere’s team. In this role, you will partner closely with UX, Product Owners, internal customers, and development teams to manage implementations, data needs, and lead cross-product user acceptance testing (UAT). You’ll play a key role in driving process improvement, supporting system testing, and ensuring high-quality solutions that align with business objectives.
Job Responsibility:
Collaborate with work teams to implement strategic objectives that improve business growth, processes, products, and customer satisfaction
Lead or consult in project planning to ensure alignment with business goals and secure management approvals
Define realistic project outcomes and customer satisfaction targets
Monitor project/program status and provide updates to leadership and stakeholders
Lead cross-product testing, consult on automated testing scenarios, and maintain test data for consumers
Train users on complex new functionality and support UX mock-up creation
Assist with audit reporting, system security, and feedback analysis to improve test quality
Requirements:
2+ years of experience working across diverse user groups
1+ years of experience writing queries and using tools such as SQL, Python, DataBricks, or Tableau
Strong communication skills (test writing, email, Microsoft Office, and virtual training)
Project management experience with small to moderately complex projects
Highly organized, self-motivated, and customer-focused
Strong interpersonal, negotiation, and conflict-resolution skills
Flexible availability to support global business needs (early morning/evening)
Ability to travel domestically and internationally, up to 10%
Nice to have:
Expertise in MOCI and MOCI integrations
Experience working in multicultural teams
Knowledge of the Enterprise Product Delivery Process (EPDP)
Familiarity with Microsoft SharePoint
What we offer:
Medical, vision, dental, and life and disability insurance
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