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MOC Engineer

https://www.tui.com Logo

TUI

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Location:
United Kingdom , Luton

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At TUI, our Engineers are vital to keeping our aircraft – and our customers – moving safely and smoothly. From day one, you’ll be part of a skilled global team, supporting operations across our network and helping to ensure every aircraft is ready to fly on time and to the highest standards. You’ll work closely with engineers, flight crews and ground teams, making smart decisions in fast-paced environments. Your work behind the scenes makes the holiday magic happen – when our aircraft are in top shape, everything else falls into place. Success means being a reliable, safety-first problem solver who brings the TUI spirit to life with every turnaround.

Job Responsibility:

  • Provide real-time technical support and troubleshooting guidance to Flight Crew and engineers across the global network
  • Lead defect management calls with line stations and third-party providers, ensuring clear operational visibility
  • Proactively manage Deferred Defects and maintenance activity to protect aircraft availability
  • Work closely with Flight Operations and Base Maintenance to maintain fleet readiness and minimise disruption
  • Coordinate worldwide Line Maintenance activities, acting as the central point of control for engineering operations
  • Take ownership of AOG situations, driving recovery plans and directing resolution across multiple stakeholders
  • Act as the key interface between Line Maintenance, Part M, and support departments on airworthiness matters
  • Liaise directly with OEMs including Boeing and component manufacturers on complex technical issues
  • Analyse component trends and drive effective troubleshooting strategies
  • Optimise maintenance planning through effective use of the MEL
  • Provide hands-on operational support where required
  • Deputise for the MOC Duty Manager when needed

Requirements:

  • Hold a valid CAA / EASA B1 or B2 Licence
  • Completed a recognised Aircraft Engineering apprenticeship or equivalent
  • Strong experience in AOG recovery and operational decision-making
  • Confident working in a fast-paced, high-pressure operational environment
  • Solid working knowledge of AMOS and maintenance planning systems
  • A problem-solver who can think logically and make sound decisions quickly
  • Strong communicator, able to translate complex technical issues across teams
  • Able to balance operational priorities with commercial impact (e.g. delay costs)
  • Organised, adaptable, and confident managing multiple priorities
  • Willing to travel at short notice to support operational requirements
What we offer:
  • Attractive remuneration
  • Discretionary bonus schemes
  • Generous travel benefits
  • Extensive health & well-being support
  • Flexible working
  • Access to the TUI Learning Hub
  • Opportunities to work on global projects and teams
  • Community involvement with local charity and sustainability initiatives like the TUI Care Foundation

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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