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The National Account Mobilization Manager is a critical role in the successful facilitation of new National account openings. This role works in tandem with the National Account Services Team, Sales, Regional & Local Operational teams and other key functional support to ensure the effective implementation of our business model to deliver quality hospitality service to our clients.
Job Responsibility:
Lead and influence cross-functional teams through collaboration with stakeholders to promote focus, optimize resources, and enable accountability, performance, transparency, and productivity of national account openings
Ensure new account openings overdeliver on client expectations by engaging cross-functional & field operational teams through organized and timely communications, resourcefulness and rapid resolution of support needs
Develop & facilitate detailed mobilization plans, including timelines, milestones, resource allocation, and risk mitigation strategies by collaborating with key stakeholders
Identify ways to improve our processes and systems to add value and efficiency
Manage through risks that may have a material impact on operations and assist with mitigation strategy development and communication plan
Requirements:
Bachelors degree and a minimum of 5 years of business experience
Experience in project management, continuous improvement, account management and new business startups
Excellent ability to lead multiple activities and initiatives of varying size and complexity while simultaneously meeting conflicting deadlines
Ability to coalesce and analyze information in a fast-paced environment to translate and communicate information
Perseverance and the skills to problem solve analytically and conceptually with a sense of urgency
Results-oriented, who can make an impact
takes initiative, makes things happen, accepts accountability
Effective at utilizing deliberate influence strategies to impact, shape, or re-direct the behaviors of others without formal authority
Excellent organization, project management and well-honed ability to multi-task and prioritize
Travel up to 25% travel to various locations within the company in North America
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