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Mobility L3 Engineer

United States, Richmond 120000.00 USD / Year · Job Posted May 04, 2026
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Job Description

Job Title : Mobility L3 Engineer Location : Richmond, VA (Onsite) Fulltime Must Have Technical/Functional Skills Hand-on experience in managing iOS, Android/Windows mobile/tablet devices Good experience on Microsoft Intune/AirWatch/Workspace One administration and support Knowledge of JAMF and O365 is desired Strong communication skills Roles & Responsibilities Mobile devices configuration and application management through VMware AirWatch/WorkSpace/Intune/Apple DEP Platform administration of VMware Workspace One/Microsoft Intune Solve technical issues related to mobile devices enrollment, e-mail setup, application provisioning, remote wipe etc. Manage local Mobile device stock and resupply Mobility Policy/Process Question Mobile Device procurement and Activation Perform Employee and Contractor monthly off boarding/auditing as per mobility Termination process Mobile device account Lockout/Password reset Mobility Technical Support : Data Sync, WiFi, Coverage issues/queries, OS Update, VPN VMware Workspace One- User group creation/ maintenance, Create VMware Workspace One Accounts Mobility Support for Field Sales Users Application Deployment & Maintenance for Mobile App Store Redirect to business applications owners if a specific application support is needed Coordinate with onsite teams for new mobility services deployment Support 4G card management needs especially for asset tracking and mobile device support Be proactive in relation to new development such as but not limited to bring your own device (BYOD) Integration planning for Workspace to Intune Image Deployment

Job Responsibility

  • Mobile devices configuration and application management through VMware AirWatch/WorkSpace/Intune/Apple DEP
  • Platform administration of VMware Workspace One/Microsoft Intune
  • Solve technical issues related to mobile devices enrollment, e-mail setup, application provisioning, remote wipe etc.
  • Manage local Mobile device stock and resupply
  • Mobility Policy/Process Question
  • Mobile Device procurement and Activation
  • Perform Employee and Contractor monthly off boarding/auditing as per mobility Termination process
  • Mobile device account Lockout/Password reset
  • Mobility Technical Support : Data Sync, WiFi, Coverage issues/queries, OS Update, VPN
  • VMware Workspace One- User group creation/ maintenance, Create VMware Workspace One Accounts
  • Mobility Support for Field Sales Users
  • Application Deployment & Maintenance for Mobile App Store
  • Redirect to business applications owners if a specific application support is needed
  • Coordinate with onsite teams for new mobility services deployment
  • Support 4G card management needs especially for asset tracking and mobile device support
  • Be proactive in relation to new development such as but not limited to bring your own device (BYOD)
  • Integration planning for Workspace to Intune Image Deployment

Requirements

  • Hand-on experience in managing iOS, Android/Windows mobile/tablet devices
  • Good experience on Microsoft Intune/AirWatch/Workspace One administration and support
  • Knowledge of JAMF and O365 is desired
  • Strong communication skills

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