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360 Resourcing Solutions Logo 360 Resourcing Solutions · Logistics

Mobilisation Coordinator

United Kingdom, Stratford 45000.00 - 50000.00 GBP / Year · Job Posted March 18, 2026
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Job Description

We’re looking for a highly organised and proactive Mobilisation Coordinator to support the successful planning, coordination, and delivery of new contract mobilisations across our Repairs & Maintenance and Voids operations. Acting as a central point of coordination between project teams, operational delivery, and client stakeholders, you will help ensure that all people, processes, systems, and resources are fully aligned for a smooth transition from contract award to go-live. This role is essential in setting our teams up for success and ensuring clients receive a seamless, high-quality service from day one. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London’s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly.

Job Responsibility

  • Coordinate and deliver end-to-end mobilisation plans, tracking milestones, timelines, risks, and dependencies
  • Support full operational readiness, ensuring people, processes, systems, assets, and compliance requirements are in place ahead of service launch
  • Maintain accurate documentation, progress trackers, audit trails, and compliance records to demonstrate readiness
  • Monitor mobilisation performance against KPIs and escalate risks promptly
  • Identify potential delays or challenges and support contingency planning
  • Work closely with Operational, HR, IT, Fleet, Procurement, Commercial, Training and Compliance teams to deliver joined-up mobilisation activity
  • Support the recruitment, onboarding, and training of operatives and administrative staff in line with contract requirements
  • Align mobilisation outputs with internal standards and client expectations, ensuring quality, health & safety, and compliance measures are met
  • Track resource utilisation and highlight risks or inefficiencies impacting commercial commitments
  • Support the Contract Manager as a key contact for clients during mobilisation, providing updates and ensuring expectations are managed
  • Assist in delivering a smooth customer experience throughout the transition period, responding to operational queries promptly
  • Facilitate effective communication and knowledge transfer between mobilisation teams and business-as-usual operations
  • Contribute to post-mobilisation reviews, capturing lessons learned to enhance future mobilisations

Requirements

  • Understanding of project mobilisation and operational readiness principles
  • Experience with risk, issue, and action tracking in complex operational environments
  • Awareness of social housing compliance requirements, health & safety, and KPI frameworks
  • Excellent organisational and project coordination skills, able to manage multiple workstreams
  • Strong communication and stakeholder engagement abilities at all levels
  • High attention to detail and the ability to work effectively under pressure

What we offer

  • Pension and life assurance
  • 23 days’ holiday + bank holidays
  • Perkbox (free coffees, cinema tickets, discounts & more)
  • 1 paid volunteer day each year
  • £2000 refer-a-friend bonus after the referee passes probation
  • Opportunities for development and progression across Axis CLC
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