Mobile Support Engineer Job at Social Value Portal Ltd (London)

Bilingual mobile application support engineer

Good work-life Balance; Central Tokyo Office

Location

Japan , Tokyo

Salary:

4500000.00 - 7000000.00 JPY / Year

Randstad

Expiration Date

November 17, 2026

Requirements

Experience with iOS development or web application development
Understanding of backend application servers (e.g., Apache Tomcat, IIS)
Knowledge of authentication protocols (e.g., ADFS, token-based authentication)
Familiarity with Windows Server environments
Excellent written and spoken Japanese
Business-level English communication skills
Experience with database technologies
Problem-solving and analytical skills
Strong communication and reporting skills
Ability to work independently and as part of a team

What we offer

Health insurance
Employee pension insurance
Employment insurance
Saturdays off
Sundays off
Holidays off

Fulltime

Chiller Engineer Mobile - Engineer West London

Are you an experienced Chiller or Air Conditioning Engineer looking for your nex...

Location

United Kingdom , City of London

Salary:

47000.00 GBP / Year

Boden Group

Expiration Date

Until further notice

Requirements

Proven experience in chiller or refrigeration engineering
Strong fault-finding and maintenance experience within HVAC
FGAS certification (essential)
NVQ / City & Guilds in Air Conditioning, Refrigeration, or Building Services (desirable)
Full UK Driving Licence (max 6 points, no pending cases)

Job Responsibility

Carrying out PPMs, reactive maintenance, and fault finding on chillers and AC systems
Servicing and commissioning HVAC equipment including chillers, AHUs, and associated plant
Diagnosing faults and completing repairs and warranty work where required
Producing detailed technical reports and service documentation
Ensuring all work is completed in line with Health & Safety procedures and company standards
Liaising with Contract Managers and support teams to ensure smooth delivery of works
Supporting wider service and maintenance activities when required
Participating in the on-call rota (1 in 8) to attend emergency callouts

What we offer

Overtime
On-Call Allowance
Company Van + Fuel Card
Competitive hourly rate + overtime opportunities (including weekends)
On-call allowance – £150 standby (1 in 8 rota)
Exposure to a varied and interesting client portfolio
Opportunity for progression and ongoing development

Fulltime

New

1st Line Support Engineer

Our client, a growing IT services provider, is looking for a 1st Line Service De...

Location

United Kingdom , Huntingdon

Salary:

Not provided

NEXTECH GROUP

Expiration Date

Until further notice

Requirements

Previous experience in an IT Support, Helpdesk, or Service Desk position
Good understanding of Microsoft 365, Windows OS, Active Directory, and networking fundamentals
Strong customer service and communication skills
Ability to troubleshoot and resolve technical issues in a structured manner
Organised with excellent attention to detail
Able to manage workloads effectively and prioritise tasks
Positive, proactive approach with a willingness to learn and develop

Job Responsibility

Provide first-line technical support via phone, email, and ticketing system
Log, manage, and resolve support tickets in line with agreed service levels
Troubleshoot issues relating to Microsoft 365, Windows operating systems, Active Directory, and basic networking
Support end-user hardware including laptops, desktops, printers, mobile devices, and VoIP systems
Escalate complex issues to senior engineers when required
Keep users informed throughout the lifecycle of support tickets
Work closely with colleagues and third-party suppliers to ensure timely issue resolution
Maintain accurate documentation and update knowledge base articles where appropriate
Contribute ideas and improvements to enhance service delivery and team efficiency

What we offer

Opportunity to join a growing and supportive IT team
Exposure to a wide range of technologies and client environments
Ongoing training and development opportunities
Clear career progression within a successful IT services business
Collaborative and professional working environment

Fulltime

Desktop Support/Trade Floor Support Engineer

My client are seeking a talented Desktop Support Engineer with strong Trade Floo...

Location

United Kingdom , London

Salary:

60000.00 - 75000.00 GBP / Year

Hunter Bond

Expiration Date

Until further notice

Requirements

Proven experience in Trade Floor Support within a financial or fast-paced corporate environment
Deep technical knowledge of Windows 10/11 and Active Directory
Proficiency with SCCM / MECM for deployment and desktop management
Hands-on experience supporting Market Data Applications (e.g., Bloomberg)
Familiarity with Citrix / VDI and VoIP technologies
Ability to work rotating shifts (7am-7pm) and remain office-based
Desirable: SQL knowledge, advanced Trading Applications experience, or VBA scripting skills

Job Responsibility

Providing white-glove technical support directly to traders and high-profile stakeholders on the trade floor
Rapidly resolving hardware and software incidents to minimize downtime in a high-stakes environment
Managing and troubleshooting Windows 10/11 workstations and the Microsoft Office Suite
Maintaining user accounts and permissions via Active Directory and group policies
Deploying software and updates using SCCM / MECM to ensure a standardized desktop environment
Supporting critical market data applications (Bloomberg, Reuters, etc.) and VDI/Citrix environments
Managing mobile devices and VoIP/telephony systems used by the trading teams

What we offer

Elite FinTech Exposure
Competitive Compensation: Strong base salary (£60k-£75k) with a performance-linked bonus
Fast-Paced Environment
Professional Growth

Fulltime

It Support Engineer

We are looking for an IT Support Engineer to join our Technology team on a 12‑mo...

Location

Australia , Sydney

Salary:

Not provided

LGT Gruppe Holding AG

Expiration Date

Until further notice

Requirements

Minimum 2 years as a Helpdesk / Technical Support Engineer or similar
Experience in a financial services organisation is highly desirable
Demonstrable experience in using and supporting Windows and Microsoft Office suite of products
Knowledge of Apple iOS devices
Good knowledge of email and messaging (Outlook/Exchange/Teams)
Knowledge of endpoint management tools, such as Microsoft SCCM and Microsoft Intune
Active Directory, GPO, management and troubleshooting
Mobile device management (e.g. Microsoft Intune)
Experience with an IT Service Management tool such as Service Now, JIRA or Ivanti
Working familiarity with ITIL service management practices is desirable

Job Responsibility

Provide frontline support, receiving and handling email, telephone, and walk-up requests for service from internal and external customers, following agreed procedures
Triaging Service Requests and Incidents to appropriate teams
Take full ownership of issues, tasks, and ad-hoc queries, maintaining accurate records and ensuring closure to the satisfaction of the requestor
Prioritise, diagnose, and resolve Incidents according to agreed SLAs and procedures
Fulfill Service Requests following documented processes and procedures
Carry out IT workstation deployments, moves, and replacement of desktop accessories when required
Image and deploy laptops for new starters and replacement devices
Provide support for Identity and Access Management (IAM), including user account provisioning, role-based access control, password resets, and troubleshooting authentication and authorisation issues
Create and maintain comprehensive process documentation
Manage the stock levels of IT consumable items and order replacement items as required

Fulltime

Enterprise Technology Support Engineer

As an Enterprise Technology Support Engineer in our Sydney office, you’ll be piv...

Location

Australia , Sydney

Salary:

Not provided

Optiver

Expiration Date

Until further notice

Requirements

Solid foundation in Windows OS, Active Directory, AV/meeting-room setups, and troubleshooting across desktops, laptops, mobile devices, and printers
Proficient with SCCM, Intune, and a broad spectrum of user and collaboration technologies (e.g. Zoom, Slack, Confluence, Jira)
Operational familiarity with VMware, backup/datastore concepts, and basic network troubleshooting
A minimum of 3 years in end-user support and enterprise operations, with strong experience in the Microsoft ecosystem (Windows OS, Office, AD, DNS, Group Policy, DHCP), end-user technologies, and related server-aware troubleshooting
Experience with user access lifecycle, SOE/image concepts, and deployment tooling
Passion for IT support and customer service
proactive, detail-oriented, strong documentation and change discipline
Excellent written and verbal communication
team player and operational mindset

Job Responsibility

Serve as the primary contact for IT-related requests, incidents, and issues, ensuring rapid resolution and minimal business impact
Develop strong connections with users and key stakeholders, understanding their needs to maintain an optimised IT environment
Handle the complete IT lifecycle for users, from onboarding to offboarding, ensuring a smooth start and finish to their tenure
Implement alert systems and analyse trends to prevent IT issues, maintaining a stable and efficient work environment
Streamline IT processes and develop self-service resources, enabling users to solve common issues independently
Contribute to audits and day-to-day practices that keep the IT environment aligned with security standards and policies
Contribute to projects that enhance the IT environment and user experience, prioritising impactful improvements
Oversee user-facing hardware and support IT setups for office expansions where applicable, ensuring technological readiness and productivity
Analyse and recommend solutions for user-facing technologies, collaborating with extended IT teams for seamless service delivery

What we offer

A performance-based bonus structure unmatched anywhere in the industry
The chance to work alongside diverse and intelligent peers in a rewarding environment
Training, mentorship and personal development opportunities
Daily breakfast, lunch and an in-house barista
Gym membership plus weekly in-house chair massages
Regular social events, including a company trip every two years
Guided relocation, a competitive relocation package and visa sponsorship where necessary

Fulltime

IT Support Engineer

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one pl...

Location

United Kingdom , Bristol

Salary:

26250.00 GBP / Year

Giacom

Expiration Date

Until further notice

Requirements

Strong communication and customer service skills
Basic knowledge of Windows OS, Microsoft 365, Mobile phones and common business applications
Familiarity with ITSM tools
Ability to troubleshoot common hardware and connectivity issues
Problem-solving mindset and willingness to learn
Previous experience in a helpdesk or IT support role (preferred)
IT certifications (e.g., CompTIA A+, ITIL Foundation) are advantageous

Job Responsibility

Act as the first point of contact for IT-related queries via phone, email, or ticketing system
Diagnose and resolve basic hardware, software, and network issues
Escalate complex problems to 2nd line and other support teams
Maintain accurate records of issues and solutions in the ITSM tool
Assist with user account management (password resets, access requests)
Follow IT policies and procedures for incident / request handling

What we offer

Investment in your future career with a variety of learning and development opportunities
No dress code - embrace the freedom to bring your whole self to work
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future
Complimentary refreshments in all our offices

Fulltime

It Support Engineer

Location

United Kingdom , Knottingley

Salary:

28800.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

ITIL desirable
UK Driving License
Honest
Good Communicator
Strong Values
Flexible
Passionate
Self Motivated
Reliable
Caring

Job Responsibility

Embed the organisational values of Respect, Honesty, Responsibility and Achieving Excellence in everything you do
Act as point of contact for all RLO Group employees for ICT related queries and issues within England
Provide effective responses to ICT faults and enquiries
Escalate any issues quickly to more senior team members
Maintain accurate records of ICT assets
Provision of routine ICT reports
Assist in administering users of systems including Entra, M365, Intune and company specific applications
Fix faults relating to phone, mobile and computing hardware or set-up from new
Assist with Purchase of ad-hoc ICT equipment such as keyboards, phones, laptops
Work with external suppliers to provide effective ICT solutions and support

What we offer

Up to 33 days holiday a year including bank holidays
An contributory pension scheme – employer contribution 6%
3 x salary Life cover
Health Cash Plan
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)

Fulltime

Select Country

Mobile Support Engineer

Job Description

Job Responsibility

Requirements

What we offer

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