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Mobile Soft Services Supervisor

United Kingdom, Watford · Job Posted April 23, 2026
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Job Description

ROLE: Soft Services Supervisor (Mobile) HOURS: Monday to Friday, 8:00am - 4:00pm LOCATION: Herts CLCH NHS - Watford - Langley House. With on occasion supporting the Potters Bar Community Hospital At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a motivated Soft Services Supervisor who will support the delivery services for our Catering and Cleaning teams

Job Responsibility

  • Build strong relationships with Clients and Internal teams
  • Conduct Cleaning and Catering Audits for the site
  • Monitor performance against SLA's and Cleaning specifications
  • Schedule teams rotas, sick and annual leave cover etc
  • Ensure service delivery across the contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting and Compliance)
  • Manage employee wages and ensure Health & safety compliance

Requirements

  • Previous experience in Soft Services/ Catering / Operations
  • Knowledge of 'National Standards for Healthcare Food and Drink'
  • Comfortable with Microsoft Office packages
  • Excellent customer service and communication skills
  • Food Hygiene qualification is highly desirable
  • Supervisory/ Managerial experience
  • Strong organisation skills and time management

Nice to have

Food Hygiene qualification is highly desirable

What we offer

  • Pension
  • Life Assurance
  • Cycle to Work Scheme
  • Employee Shares Schemes
  • Salary Finance Options
  • Holiday
  • Virtual GP
  • Financial wellbeing assistance
  • Flexible lifestyle benefits (Choices)
  • High street discounts (MiDeals)
  • Enhanced pension contributions
  • Save-as-you-earn scheme
  • Mitie Matching Share Plan
  • Mitie Stars recognition with cash prizes

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