Mobile Service Solutions Specialist Job at Chat3D (Denver)

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Solution Sales Specialist (Mobile)

Join us: At Vodafone, we’re not just shaping the future of connectivity for our ...

Location

Ireland , Dublin 2

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

2-3 years + working in technical sales in mobile telecommunications or a related industry
Experience in solution outcome selling
Experience in working with and through partners to deliver customer solutions
Ability to analyse market trends and competitor behavior
Ability to maintain strong client relationships and establish industry partnerships
Competency in negotiating and closing business deals
Excellent interpersonal and communication skills.

Job Responsibility

Work with account teams to expand mobile 5G business operations toward sustained growth
Support solution selling for Private 5G, mobile coverage systems, managed mobility and mobile value added services
Identify complex mobile revenue opportunities to increase profitability
Identify and develop new lines of business based on Vodafone customers & market behaviour
Work with VBU & VF-Group Product teams to identify best in class mobile services to range
Work with VBU Product & Propositions teams to develop repeatable solutions incorporating mobile services
Develop client relationships and work to strengthen industry partnerships in the mobile space
Identify new customers by researching and creating networking opportunities
Work with account teams to close business deals that promote sustained revenue
Liaise with Sales, Marketing, Product and Management to align strategies right for VFIE and aimed at increasing mobile revenue

What we offer

The flexibility to work how you perform best, with hybrid ways of working and real focus on work-life balance
A competitive package including salary, bonus and a strong pension to support you now and long-term
Generous flexible benefits allowance, plus access to comprehensive health and wellbeing support
Access to our on-site wellness centre and gym, alongside a wider wellbeing programme
Free mobile plan, device offers and exclusive discounts for you, your family and friends
Market-leading family policies and flexibility to support you at every stage of life
Real opportunities for career growth through learning, development and internal progression.

Fulltime

Customer Service Specialist

We are EDP, a global energy company present in around 29 markets with a particul...

Location

Portugal , Lisboa

Salary:

Not provided

EDP

Expiration Date

Until further notice

Requirements

3 to 5 years of relevant professional experience
Strong electrical knowledge
Solid experience in solar energy, storage systems, and electric mobility solutions
Experience in field service or solar technical support environments
Knowledge of the solar installation process and related technologies
Familiarity with call center or backoffice environments is a plus
Experience with workforce management (WFM) tools is valued
Ability to work in multidisciplinary teams
Strong communication and interpersonal skills
Structured thinking and ability to manage complex workflows

Job Responsibility

Provide technical support and customer service within solar, energy storage, and electric mobility solutions
Support field service operations and ensure high-quality technical assistance to customers and partners
Monitor and support the solar installation process, ensuring compliance with technical and operational standards
Collaborate with multidisciplinary teams (technical, operations, and customer service) to resolve complex issues
Contribute to the creation, optimization, and standardization of processes and procedures
Support backoffice and call center operations with technical expertise when required
Structure and improve workflows to increase operational efficiency and service quality
Ensure effective communication with stakeholders, providing clear and accurate information
Support workforce planning activities using WFM tools when applicable

Fulltime

Sr Government Solutions Specialist, Higher Education ANS Connectivity Sales

The Sr. Account Executive, Connectivity Product Sales is responsible for selling...

Location

United States , Irvine; West Sacramento; San Francisco

Salary:

160700.00 - 289800.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Bachelor's Degree Business or Technology degree preferred. (Preferred)
4 years of Business to Business (B2B) sales experience with high tech sales. (Required)
4 years selling complex product solutions as lead salesperson or customer facing Solutions Engineer, specifically focused on new logos or pure prospects. (Required)
4 years of experience in complex solutions/applications. (Preferred)
Combination of 5 years sales and customer facing technical solutions experience. (Preferred)
Experience translating customer and market feedback into product recommendations, roadmap input, or broader product development collaboration. (Preferred)
Technologically proficient in identified/specialized products (Required)
Demonstrated success of meeting and exceeded sales targets and sales leadership. (Required)
Demonstrated experience selling product solutions into Fortune 500 & 1,000 accounts. (Preferred)

Job Responsibility

Demonstrates experience positioning solutions with Hyperscaler companies such as Microsoft Azure, AWS and Google GCP for Edge compute solutions
Exhibits a healthy balance of both technical infrastructure (wireline & wireless) knowledge in addition to a consultative client engagement (soft selling skills) approach
Performs executive briefing engagements with the senior level field sales teams and executive C-level client leaders
Articulates business transformation message leveraging the value of 5G Private Networks with clients
Communicates how T-Mobile can enable industry 4.0 capabilities to explore ways of boosting Commercial business productivity through robotics, IoT, big data analytics and augmented reality
Develops proven vertical specific use cases for 5G ANS proliferation and acceptance across supported verticals
Attends trade shows and interact with clients and industry consultants from companies such as Gartner and KPMG to share the T-Mobile 5G ANS story
Successfully develops and manages a healthy funnel of opportunities using the MEDDPICC opportunity development process
Develops business in local assigned geographic markets in addition to assigned vertical segments
Identifies customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits

Fulltime

Mobile Money Specialist

The Mobile Money Specialist is an Engineer with technical skills who can work in...

Location

Congo, the Democratic Republic of the , Kinshasa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Engineering IT /Computer Science degree
1+ years of software development and working directly with engineering teams experience
Being fluent in English, both written and verbal

Job Responsibility

Perform the Daily Health Check related to MPESA and Payment Gateway Applications
Oversee availability of the functionalities used by internal users and external users in their day-to-day job on MPESA Core, MPESA Portals and Payment Gateway application at an agreed service level agreement and (SLA) and quality of service (QOS)
Oversee availability of the functionalities used by customers/subscribers on MPESA Core, MPESA Portals and Payment Gateway applications at an agreed service level agreement and (SLA) and quality of service (QOS)
Support any request (service request, ad hoc report, etc.) on the MPESA Core, MPESA Portals and Payment Gateway applications
Report on the incident/problem happening into MPESA Core, MPESA Portals and Payment Gateway applications with inputs from initial analysis, symptoms
Monitor continuously and track technical issues related to MPESA Core, MPESA Portals and Payment Gateway applications
Establish and maintain integration standards, issuance, and maintenance of API keys, monitoring data flows, facilitating Mobile Money related projects and release management
Understand the impact of system changes across the platform, streamline quality assurance and establish accountability
Drive initiative delivery from inception to launch with the internal and third-party integration teams
Participate in project planning and develop technical assessment document by proposing the solution to implement, how it will be done and identifying the risks and dependencies

Fulltime

Mobile Technical Specialist

The Mobile Technical Specialist is responsible for on-site customer support with...

Location

Ireland , Dublin

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Over 3 years Mobility experience in a telecommunications or commercial industry
Experience of managing teams & working cross-functionally
Understanding of mobile and associated products/services
Excellent communications and presentation skills
Ability to understand issues at both operational and strategic levels and to influence stakeholders to action
Understanding of Vodafone structure and governance
Advanced excel and data mining skills

Job Responsibility

Work with customers to develop and execute a comprehensive mobile strategy that aligns with their goals and objectives
Identify key areas where mobile technology can improve operational efficiency and patient care
Collaborate with stakeholders to ensure the mobile strategy supports the overall mission of the customer
Work closely with key stakeholders across the organisation to understand their technical support needs and challenges and providing feedback to the customer, Vodafone’s Solution Architect and the Vodafone Account Director
Prioritise tasks and adjust workloads based on changing requirements and business priorities
Facilitate communication and coordination between different teams to ensure seamless technical support services
Implement the detailed product plan for mobile applications and services developed with the customer and Vodafone
Monitor project timelines and milestones to ensure on-time delivery of features and improvements
Coordinate with developers, testers, and other stakeholders to address any issues and ensure smooth implementation of updates
Works closely with the Vodafone Managed Mobility Team and staging team to identify and resolve issues

What we offer

Competitive Salary
Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance
Generous Employer Pension contribution
Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!
Exclusive Family and Friends Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!
23 days annual leave and 3 charity days off – PLUS a dedicated day off for your birthday
Access to our Wellness centre including free access to our Gym, health and wellness centre and external practitioners

Specialist, It Global Service Desk

Location

Philippines , Makati City

Salary:

Not provided

Puma Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science/Engineering and/or Information Technology or a similar course
Has experience with User and System Support
Has experience in Retail / IT / Wholesales / Fashion / Factory industry
At least 3 years of experience in IT Service Desk or Global Support
Good command of written and spoken english
Technical knowledge in Endpoint management (Windows/macOS), M365 (Outlook, Teams, OneDrive, SharePoint) Intune / Endpoint Manager fundamentals, Identity & access management concepts (accounts, MFA, group access, licenses), Basic networking concepts (DNS, connectivity, VPN), IT Security fundamentals, and Mobile/Multimedia products and devices
Amenable for shifting schedule
Willing to work onsite in Makati

Job Responsibility

The Specialist IT Global Service Desk provides Level 1 remote and on-site IT support (hardware, software, network and security), owning incidents end-to-end with clear user communication, timely support, thorough documentation, and structured escalation to Level 2/3 teams as needed
The role contributes to service quality, knowledge management, and continuous process improvement by maintaining knowledge articles and analyzing recurring issues, while operating on a rotating shift schedule to support APAC and North America time zones
Perform first-level diagnosis and troubleshooting IT support to users on designated rotational shift
Provide support in accordance with established processes and document incidents and remedies
Use troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls
Escalate problems when unable to make proper determination
Advise and educate users within procedural guidelines to ensure a complete solution to their technical or service questions
Complete required product training modules on time to remain competent of current technology offerings
Identify and provide input on unique or recurring user problems
Maintain strong compliance with organizational, security, and operational standards

Fulltime

Mobile Product Senior Specialist - Digital Sales Growth

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Türkiye , İstanbul

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experience in product management
Min 3 years of telecommunications experience
Experience with Agile methodologies
Experience with process design tools
Strong communication skills with a proactive approach
Experience translating business requirements into technical requirements
Strong planning & organizing skills
Strong prioritization, problem-solving, and time management skills with the ability to meet deadlines
Interest in innovative technologies such as Machine Learning and Generative AI
Strong analytical and excellent problem-solving skills

Job Responsibility

Designing the product strategy framework with a lifecycle approach to ensure a consistent end-to-end customer journey
Driving innovation across the product landscape, supporting company growth while ensuring simplicity and best-in-class experience
Collaborating closely with commercial teams, mentoring squad members on product knowledge, and leading training initiatives
Developing solutions to simplify structurally and functionally complex product setups (e.g., eligibility rules)
Identifying potential risks and implementing preventive actions to avoid commercial losses due to system vulnerabilities
Monitoring all aspects of the product lifecycle and conducting analyses to sustain and expand product performance
Formulating hypotheses and designing/executing A/B tests to gain deep insights into customer needs, personas, and journeys
Staying up to date with emerging digital technologies to maintain a forward-thinking, tech-savvy approach
Operating in alignment with agile principles and practices
Proactively reducing potential customer complaints and taking preventive actions

What we offer

Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services

Technical Support Specialist II, IT Service Desk

Looking for a Technical Support Specialist II for a 6-month contract to manage a...

Location

Canada , Toronto, Ontario

Salary:

50000.00 CAD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

Post-secondary diploma in Computer Science, Information Technology, or related field
or equivalent work experience
3+ years of technical support experience
Advanced troubleshooting and problem-solving skills
Strong knowledge of IT infrastructure and security protocols
Experience with system and network administration
Proven track record of handling complex technical issues
Excellent project management and documentation abilities
Strong communication and leadership skills
Relevant technical certifications preferred

Job Responsibility

Resolve complex software, hardware, and network issues
Handle escalations from Tier 1 support
Provide expert-level troubleshooting and problem resolution
Manage critical user support requests
Support advanced system configurations and deployments
Assist in maintaining core IT infrastructure
Support network systems and security protocols
Manage system updates and patches
Monitor infrastructure performance and stability
Implement technical improvements and optimizations

What we offer

Free parking on-site
Free, convenient shuttle bus service from Don Mills Subway Station to and from the office
Access to on-site fitness center and fitness classes
Access to Linkedin Learning for continuous skill growth
Mentorship and professional development opportunities
A comprehensive Employee Assistance Program (EAP) providing confidential support spanning from mental health services to financial counselling

Fulltime

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Mobile Service Solutions Specialist

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