Mobile Service Field Specialist Job at Chat3D (Houston)

Mobile Service Field Specialist

MSX International is seeking dynamic individuals to join our team. As a Mobile S...

Location

United States , Albany

Salary:

70000.00 - 84000.00 USD / Year

Chat3D

Expiration Date

Until further notice

Requirements

Minimum of High School diploma or equivalent experience
Willingness to travel daily for work
Ability to adapt to different locations and engage with various audiences (MSX, Ford, Dealer)
Proficiency in communication and relationship-building
Successfully managed assigned territories or regions
Possess excellent verbal and written communication skills
Demonstrate proficiency with PC applications (Microsoft Word, PowerPoint, Excel, MS Teams and Internet Explorer)
Can leverage relationships to identify and sell the business case for change
Analyze data from dealer financials and operational assessments to establish action plans
Ability to lift and carry up to 40lbs

Job Responsibility

Be the subject matter expert and primary contact for all things related to Mobile Service for your assigned dealers
Understand how Mobile Service vehicle’s function and train technicians on their features
Facilitate strategic planning sessions with dealers to create business plans for success
Ensure dealers are ready to launch vans promptly upon arrival
Conduct launch events, aligning on business goals and training Mobile Service Technicians
Plan and execute tailored onsite sustainment meetings focused on Mobile Service business development with a consultative approach
Develop action plans to exceed program goals, focusing on service processes
Teach program standards and key success drivers with dealers
Monitor and motivate dealership Mobile Service personnel to provide excellent customer experiences
Create visit summaries and action plans for stakeholders

Fulltime

Field Service Specialist

Field Service Technicians are responsible for the performance of professional an...

Location

United States , Watertown

Salary:

80000.00 USD / Year

Balzac Paris

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electrical Engineering or related discipline preferred or equivalent electrical or power electronics field experience or related military experience
Strong understanding of, or willingness to learn and adhere to, health and safety regulations and protocols including OSHA 1910 and NFPA 70E
Knowledge of, or willingness to learn, electrical code, transformers, power electronics, PDU, UPS, energy storage systems (ESS), and static transfer switches (STS)
Demonstrated ability to deliver the highest level of customer service while working independently
Demonstrated ability to plan travel, develop and execute complex scheduling of client site visits
Strong knowledge of, or willingness to learn, the energy conservation market
Ability to collect and synthesize information from multiple sources in order to execute a large and diverse number of projects, tasks and issues with professionalism and persistence
Able to effectively represent Powersmiths and effectively communicate with clients, contractors, commissioning agents, and others at varying technical levels
Ability to adhere to standards and ensure compliance with customers’ specific requirements on each project
Capable of working in a fast-paced entrepreneurial environment, managing and accurately completing multiple tasks within tight deadlines and in accordance with the project deliverables and customer requirements

Job Responsibility

Maintain excellence in safety ensuring that all work is performed in a safe and professional manner
Communicate, coordinate, and manage a complex schedule including arranging for travel and site access to highly secure environments (Military & Government facilities, sensitive banking, or other secure data centers, etc.)
Responsible for the accurate and timely performance of on-site activities and delivery of reports on time
Work closely with client engineers, contractors, and other contacts to meet project requirements and ensure customer satisfaction
Review and interpret work instructions, installation manuals, commissioning schedules and scripts, maintenance manuals, electrical drawings and one-line diagrams in order to accurately and safely execute work
Coordinate with technical support and management teams to ensure timely escalation of issues
Maintain a learning mindset to continuously improve knowledge and abilities needed to support Powersmiths and Socomec products and services
Meet general duties above while under the supervision of senior technicians/mentors
Learn and continuously apply safety policies and procedures to ensure safe completion of all activities
Develop a thorough understanding of site transformer surveys, transformer measurement and verification, and energy savings calculations

What we offer

Socomec offers an interesting, innovative work environment, and a competitive benefits package
Note that approved business expenses (travel, accommodation, etc.) are reimbursed through the company’s expense reporting system
Upon request, we will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process

Fulltime

Uk Mobile Field Dispatch Specialist

We are seeking a skilled and proactive UK Mobile Field Dispatch Specialist to su...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Qualified in Electrical Engineering, Telecommunications Engineering, or an equivalent discipline
2+ years of experience in Telecom, BPO, or KPO environments, ideally within a fast-paced ICT dispatch function
Comfortable interpreting technical fault information and dispatching work within defined KPI frameworks
Experienced in fault ticket handling and resolution processes, with exposure to customer-facing escalation scenarios
Organised, adaptable, and able to manage multiple priorities in a 24x7 operational environment
Confident in influencing and collaborating with multi-customer NOC teams and external partners to meet service requirements
Knowledgeable in engaging third-party providers and understanding when external agencies are required
Demonstrate awareness of health and safety requirements within field operations
Proficient in Microsoft Word, Excel, PowerPoint, and Project
familiarity with Remedy or similar ticketing tools is advantageous

Job Responsibility

Perform initial triage of fault tickets, providing clear analysis to ensure accurate onward dispatch
Allocate reactive and planned work to field teams through manual assignment or automated optimisation tools
Monitor, review, and manage ticket allocations through to resolution, ensuring escalation processes are followed where required
Support engineers by arranging access, climbing permissions, escorts, and third-party services in line with site-specific and local procedures
Monitor and resolve jeopardy alerts within agreed timelines, enabling engineers to execute work effectively
Maintain high-quality ticket documentation with concise, accurate notes covering actions taken, approvals, references, and timelines
Act as the first point of contact for fault-related issues, escalating promptly to Dispatch Management when needed
Provide continuous telephone and hotline support to internal teams and external customers
Monitor shared email accounts to identify known site or network issues and manage access or climb confirmations
Ensure correct purchase order details and payment information are recorded to support accurate invoicing and chargebacks

What we offer

Exposure to large-scale UK mobile network operations within a global organisation
Opportunities to work closely with cross-functional teams across assurance, field operations, and incident management
Development within a 24x7 operational environment that values accountability, teamwork, and customer focus
A role that supports continuous improvement initiatives and operational excellence

Fulltime

Mobile Service Solutions Specialist

MSX International is seeking a highly motivated and dynamic Mobile Service Solut...

Location

United States , Denver

Salary:

80000.00 - 87000.00 USD / Year

Chat3D

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
post-secondary education preferred
Proven experience in dealership operations, field coaching, or OEM programs
Strong communication, facilitation, and relationship-building skills
Ability to travel daily and adapt to various dealership environments
Experience managing assigned territories or regions independently
Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook)
Ability to analyze dealership financials and operational data to drive performance
Physical ability to lift up to 40 lbs and access Mobile Service Vans during training
Comfortable standing or walking on hard surfaces for extended periods

Job Responsibility

Act as the subject matter expert and primary contact for Mobile Service operations at assigned dealerships
Train dealership technicians on Mobile Service vehicle functionality and operational procedures
Facilitate strategic planning sessions and kick-off meetings to develop dealership-specific business plans
Ensure timely readiness and launch of Mobile Service vans upon delivery
Conduct launch events and align dealership teams on business goals and technician training
Plan and execute tailored onsite sustainment visits focused on business development and performance improvement
Develop and implement action plans to exceed program goals, emphasizing service process optimization
Share best practices and success drivers across the dealer network
Monitor and coach dealership Mobile Service personnel to deliver exceptional customer experiences
Document visit outcomes and create actionable summaries for stakeholders

Fulltime

Customer Service Specialist

We are EDP, a global energy company present in around 29 markets with a particul...

Location

Portugal , Lisboa

Salary:

Not provided

EDP

Expiration Date

Until further notice

Requirements

3 to 5 years of relevant professional experience
Strong electrical knowledge
Solid experience in solar energy, storage systems, and electric mobility solutions
Experience in field service or solar technical support environments
Knowledge of the solar installation process and related technologies
Familiarity with call center or backoffice environments is a plus
Experience with workforce management (WFM) tools is valued
Ability to work in multidisciplinary teams
Strong communication and interpersonal skills
Structured thinking and ability to manage complex workflows

Job Responsibility

Provide technical support and customer service within solar, energy storage, and electric mobility solutions
Support field service operations and ensure high-quality technical assistance to customers and partners
Monitor and support the solar installation process, ensuring compliance with technical and operational standards
Collaborate with multidisciplinary teams (technical, operations, and customer service) to resolve complex issues
Contribute to the creation, optimization, and standardization of processes and procedures
Support backoffice and call center operations with technical expertise when required
Structure and improve workflows to increase operational efficiency and service quality
Ensure effective communication with stakeholders, providing clear and accurate information
Support workforce planning activities using WFM tools when applicable

Fulltime

Broadband Specialist - Field Sales

This role is essential for expanding the customer base through direct community ...

Location

United States , Sioux City

Salary:

30000.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets
Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base
Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers
Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty
Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets
Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience
Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios

Job Responsibility

Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers
Conduct post-sale follow-up interactions to support customer satisfaction and service retention
Manage communication of service benefits and address customer inquiries to facilitate informed decisions
Collaborate with sales leadership to align outreach efforts with business objectives and market strategies
Also responsible for other duties/projects as assigned by business management as needed

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Broadband Specialist - Field Sales

This role is essential for expanding the customer base through direct community ...

Location

United States , Des Moines

Salary:

30000.00 USD / Year ▼

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets
Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required)
Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required)
Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required)
Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required)
Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required)
Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required)

Job Responsibility

Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers
Conduct post-sale follow-up interactions to support customer satisfaction and service retention
Manage communication of service benefits and address customer inquiries to facilitate informed decisions
Collaborate with sales leadership to align outreach efforts with business objectives and market strategies
Also responsible for other duties/projects as assigned by business management as needed

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Broadband Specialist - Field Sales

This role is essential for expanding the customer base through direct community ...

Location

United States , Lakeville

Salary:

30000.00 USD / Year ▼

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets
Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required)
Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required)
Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required)
Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required)
Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required)
Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required)

Job Responsibility

Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers
Conduct post-sale follow-up interactions to support customer satisfaction and service retention
Manage communication of service benefits and address customer inquiries to facilitate informed decisions
Collaborate with sales leadership to align outreach efforts with business objectives and market strategies
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Fulltime

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Mobile Service Field Specialist

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