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As a Retail Therapist at ELEMIS, you’ll deliver exceptional treatment experiences while driving retail performance through expert consultation, product knowledge, and meaningful client connections.
Job Responsibility:
Deliver exceptional client journeys
Drive sales through expertise and connection
Use advanced consultation and technology
Champion product knowledge and brand standards
Create a premium in-store experience
Operate with excellence and sustainability in mind
Requirements:
Qualified in Beauty Therapy (Level 2 or equivalent preferred)
Experienced in luxury retail, spa, or treatment environments
Confident in consultative selling and building personalised recommendations
Proven ability to build a loyal client base and drive repeat business
A strong communicator with a natural talent for building genuine relationships
Comfortable using (or excited to learn) skincare technology
Results-driven, with pride in achieving targets and contributing to team success
A positive, inclusive team player who values diversity and collaboration
What we offer:
Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
27 days holiday per year and you birthday off
Company Pension Scheme
Employee Assistance Programme for all Associates and their families
Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
The opportunity to work with a globally recognised luxury skincare brand
Comprehensive training in advanced treatments, skincare technology, and product expertise
A supportive and inclusive team environment where you can thrive
Ongoing development opportunities to grow your career
The chance to build your own loyal client portfolio and personal success
A role where your impact is visible—in client results, loyalty, and business performance