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Mobile Insurance Specialist

https://www.hsbc.com Logo

HSBC

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Location:
Hong Kong, Kowloon City

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Mobile Insurance Specialist position in Wealth and Personal Banking helping deliver HSBC's purpose of opening up a world of opportunity by providing customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.

Job Responsibility:

  • Identify and capture insurance business opportunities with prompt follow-up on analytically driven leads with a key focus on targeted customer group in Hong Kong
  • Develop and retain quality relationship with targeted customer group
  • Manage individual insurance portfolios, conduct regular contact to Premier mainland customers to ensure the highest rate of customer satisfaction and persistency
  • Engage end-to-end insurance service, including customer needs identification, solution recommendations, application fulfilment, and follow up
  • Provide specialist advice on appropriate insurance solutions to meet the insurance and protection needs of Premier customers are well fulfilled
  • Establish effective working relationships with other teams within the Branch and other relevant partners that impact the client's experience of HSBC to deliver a consistent approach and application of outstanding service standard
  • Build and maintain a positive team culture through ensuring quality business referrals and referral skills among team members and contributing to product knowledge and skills sharing
  • Maintain a high level of compliance guidelines and procedures
  • Ensure self, and team activities comply with relevant legal and regulatory requirements and meet HSBC standards and procedures

Requirements:

  • Tertiary or university level education, preferably in finance, business or a related discipline
  • Rich experience in understanding clients' needs and providing life insurance solutions to clients with exposure to mainland clients, preferably in Banc assurance field
  • Extensive wealth management and insurance product knowledge and sales capabilities
  • Insurance related license are required, including Hong Kong Securities and Investment Institute Paper 1,7,8 and Insurance Intermediaries Qualifying Examination Paper 1,2,3,5 and compliance with related Continuing Professional Development (CPD) requirements
  • A good level of English in reading and writing, fluent Mandarin is required
  • Excellent communication, interpersonal and motivational skills

Nice to have:

  • Experience in Banc assurance field
  • Exposure to mainland clients
What we offer:
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
October 10, 2025

Expiration:
October 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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