Mobile Grooming Dispatcher Job at Aussie Pet Mobile of NW Tucson (Simpsonville)

Mobile Grooming Dispatcher

Aussie Pet Mobile of NW Tucson

Location:
United States , Simpsonville

Category:
Customer Service

Contract Type:
Not provided

Salary:

14.00 USD / Hour

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Job Description:

Aussie Pet Mobile is looking to add an energetic, results-oriented individual to our dispatch team. The dispatcher supports the groomers in the field, scheduling efficient routes and groom durations, to optimize a groomer’s workday. The dispatcher would work from their home office (In an around Greenville, SC). We provide extensive training of our business processes and technology.

Job Responsibility:

Answering incoming calls, returning voicemails and texts, and email correspondence
Professional handling of customer complaints, and resolution within one’s scope
Informing customers on the services and prices our company provides
Making appropriate recommendations based on pet breeds, needs, and health
Capturing accurate information to set up an appointment
Maintaining groomers’ fully-booked schedules by creating/rescheduling/cancelling appointments
Brief groomers about their daily schedule, highlighting unusual circumstances
Respond to calls/texts from groomers in the field in real time
Review of the schedule at the end of the day for completed appointments, verifying charges and payments
Take credit card payments over the phone
Keep owners and other dispatchers informed of any issues, actions, or problems
Other duties as assigned, including social media photo posts and correspondence

Requirements:

Excellent verbal and written communication skills
Must be very reliable, organized, flexible, empathetic, polite, a team player, professional
Exceptional listening skills
Must have reliable internet service and a cell phone
Must be flexible and be able to do more hours upon request
Must be able to work Mon-Fri daytime hours for training
Good knowledge of the layout of the geography and commuter routes (ideal candidate)
Dog grooming experience a plus (ideal candidate)

Nice to have:

Naturally sociable
Great customer service skills
Good knowledge of the layout of the geography and commuter routes
Dog grooming experience

What we offer:

Bonus based on performance
PTO
Incentives
Benefits
Paid Training
Fuel Cost Covered
Supplies/Tools Provided
Great Benefits Package
Appointment Schedule Managed by Office
Competitive Compensation - Commission & Tips
We provide a Mercedes-Benz Van fully equipped

Additional Information:

Job Posted:
March 01, 2026

Employment Type:

Fulltime

Work Type:

Remote work

Aussie Pet Mobile of NW Tucson - All Job Offers

Job Link Share:

Mobile Grooming Dispatcher

Aussie Pet Mobile of NW Tucson

Location:
United States , Simpsonville

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 01, 2026

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