Mobile Field Service Engineer Job at Global Technology Solutions Ltd. (Manchester)

New

Field Service Engineer (Inside the M25)

The Field Engineer is responsible for the service activity on products supplied ...

Location

United Kingdom , Newbury

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Degree, HNC/HND or equivalent level qualification in the relevant engineering field (e.g medical technology, electronic, mechanical) would be advantageous
Strong attention to detail
Strong verbal and written communication skills
Good organisation and prioritisation skills
Good proficiency in Microsoft Office (including Outlook, Excel)
Good technical problem solving skills
Basic level of commercial awareness would be advantageous
Good administration skills
In-depth level of practical experience (e.g. circa 5 years of proven experience as a minimum) in the relevant technical/engineering discipline with measured KPIs
Demonstrable experience in meeting business critical timeframes and deadlines

Job Responsibility

Install, service, repair and maintain products distributed by Baxter/Hillrom in the defined area of responsibility as per the defined service documentation and the quality system framework
Establish & maintain timely customer communications & relationships, along with other key stakeholders
Report all relevant service activity, ensuring updated and accurate service data in the service system
Responsible for maintaining and documenting the assigned calibration equipment
Provide technical support for in-bound calls from customer & patients, document the job on the system and undertake the relevant actions
Maintain up-to-date technical competence in assigned products by successfully completing the relevant training and development
Identify opportunities for new business or business growth for products & services, and escalate to the relevant stakeholders
Review KPIs regularly and adapt the working practices to ensure service level is maximised
Co-ordinate and disseminate technical updates and bulletins
Be the technical expert and support for customers, account managers and engineers

Fulltime

Field Service Engineer

GM Field Service Engineers (FSEs) provide on-site professional automotive, busin...

Location

United States , Andover

Salary:

69000.00 - 107300.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

100% USA Geographic mobility is a requirement for this and all future moves in the field
Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience
Knowledge and experience with GM Essential Service tools
State Automotive Technician Certifications as required by state/local law (if relocated certified in new State within one month)
Possession of a valid driver's license and a clean driving record
Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook (or equivalent e-mail/calendar app)
Ability to manage, resolve, document, and close dispatch cases in the required time-frame
Ability to build and maintain customer relationships with Dealership management teams with focus on the Dealership Service department
Ability to work with minimal direction and be responsible for self-training to maintain and increase skills
A history of maintaining customer satisfaction in a territory with multiple customer locations is desired

Job Responsibility

Provide third level, on-site support to resolve automotive technical and Techline issues as escalated through processes in place at the GM Technical Assistance Center and the FSE Dispatch Center
Respond immediately to dispatch cases for vehicle concerns that may lead to “vehicle down” or potential “repurchase” situations
Maintain a close working relationship with GM District Managers-Aftersales (DMPS), the Regional CAM and BRSM to review vehicles in repurchase jeopardy and seek creative ways to avoid buy-back
Work closely with the GM Business Resource Center (BRC) to respond to customers in your area that have contacted Customer Assistance asking for a repurchase of their vehicle
Utilize GM’s predictive analytics tool to get notifications of high repurchase potential vehicles in your assigned area and assist dealers quickly when one of these high-risk vehicles shows up at a dealer in your area
Review dealer comeback process on every dealer contact to determine it meets GM’s requirements
Help implement a comeback process for each dealer that does not have a robust process in place
Work with the GM Northeast Regional team when help is needed to persuade dealers to implement changes
Review current Preliminary Information (PI) bulletins for known vehicle concerns with Dealer service personnel
Drive PI bulletin process by notifying TAC Escalation Team Agents (ETA) of authorized “field fix” information

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

Field Service Engineer South

As the Field Engineer you are responsible for the service activity on products s...

Location

United Kingdom , Newbury

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Degree or equivalent experience, HNC/HND or equivalent level qualification in the relevant engineering field (e.g medical technology, electronic, mechanical) would be advantageous
Strong attention to detail
Strong verbal and written communication skills
Good organisation and prioritisation skills
Good proficiency in Microsoft Office (including Outlook, Excel)
Good technical problem solving skills
In-depth level of practical experience in the relevant technical/engineering field with measured critical metrics
Demonstrable experience in meeting business critical timeframes and deadlines
Successful experience in managing and engaging with customers
Good IT knowledge on general connectivity, network integration of devices, wireless protocols, mobile network technologies, software support and cyber security standards would be advantageous

Job Responsibility

Install, service, repair and maintain products, distributed by Baxter/Hillrom
Establish & maintain timely customer communications & relationships, along with other key partners (e.g. team members and business units)
Report all relevant service activity, ensuring updated and accurate service data in the service system (all work orders should be closed within the same day)
Responsible for maintaining and documenting the assigned calibration equipment
Provide technical support for in-bound calls from customer & patients, detail the job on the system and undertake the relevant actions
Maintain up-to-date technical competence in assigned products by successfully completing the relevant training and development
Be the technical expert and support for customers, account managers and engineers. This involves being the primary contact for any critical issues related to the designated product group
Provide technical feedback into contracts & tender submissions
Review critical metrics regularly and adapt the working practices to ensure service level is maximised

What we offer

Competitive total compensation package
Professional development opportunities
High importance is placed on work-life balance

Fulltime

Field Service Engineer

GM Field Service Engineers (FSEs) provide on-site professional automotive, busin...

Location

United States , Las Vegas

Salary:

69900.00 - 107300.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

100% USA Geographic mobility is a requirement for this and all future moves in the field
Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience
Knowledge and experience with GM Essential Service tools
State Automotive Technician Certifications as required by state/local law (if relocated certified in new State within one month)
Possession of a valid driver's license and a clean driving record
Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook (or equivalent e-mail/calendar app)
Ability to manage, resolve, document, and close dispatch cases in the required time-frame
Ability to build and maintain customer relationships with Dealership management teams with focus on the Dealership Service department
Ability to work with minimal direction and be responsible for self-training to maintain and increase skills
A history of maintaining customer satisfaction in a territory with multiple customer locations is desired

Job Responsibility

Provide third level, on-site support to resolve automotive technical and Techline issues as escalated through processes in place at the GM Technical Assistance Center and the FSE Dispatch Center
Respond immediately to dispatch cases for vehicle concerns that may lead to “vehicle down” or potential “repurchase” situations
Maintain a close working relationship with GM District Managers-Aftersales (DM-A), the Regional CAM and BRSM to review vehicles in repurchase jeopardy and seek creative ways to avoid buy-back
Work closely with the GM Business Resource Center (BRC) to respond to customers in your area that have contacted Customer Assistance asking for a repurchase of their vehicle
Utilize GM’s predictive analytics tool to get notifications of high repurchase potential vehicles in your assigned area and assist dealers quickly when one of these high-risk vehicles shows up at a dealer in your area
Review dealer comeback process on every dealer contact to determine it meets GM’s requirements
Help implement a comeback process for each dealer that does not have a robust process in place
Work with the GM West Regional team when help is needed to persuade dealers to implement changes
Review current Preliminary Information (PI) bulletins for known vehicle concerns with Dealer service personnel
Drive PI bulletin process by notifying TAC Escalation Team Agents (ETA) of authorized “field fix” information

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

Field Service Engineer

Remote: This position does not require employee to be on-site full-time to perfo...

Location

United States , Miami

Salary:

69000.00 - 107300.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

100% USA Geographic mobility
Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience
Knowledge and experience with GM Essential Service tools
State Automotive Technician Certifications as required by state/local law
Possession of a valid driver’s license and a clean driving record
Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook
Ability to manage, resolve, document, and close dispatch cases
Ability to build and maintain customer relationships with Dealership management teams
Ability to work with minimal direction and be responsible for self-training
A history of maintaining customer satisfaction

Job Responsibility

Provide third level, on-site support to resolve automotive technical and Techline issues
Respond immediately to dispatch cases for vehicle concerns that may lead to vehicle down or potential repurchase situations
Maintain a close working relationship with GM District Managers-Aftersales, the Regional CAM and BRSM
Work closely with the GM Business Resource Center to respond to customers asking for a repurchase
Utilize GM’s predictive analytics tool to get notifications of high repurchase potential vehicles
Review dealer comeback process on every dealer contact
Help implement a comeback process for each dealer
Review current Preliminary Information bulletins with Dealer service personnel
Drive PI bulletin process
Conduct ad-hoc in-dealership training sessions

What we offer

Incentive pay program
Medical, dental, vision insurance
Health Savings Account
Flexible Spending Accounts
Retirement savings plan
Sickness and accident benefits
Life insurance
Paid vacation & holidays
Tuition assistance programs
Employee assistance program

Fulltime

Senior Field Service Engineer

We are recruiting a Senior Field Service Engineer to join a highly specialized p...

Location

United States , Highland Park

Salary:

155000.00 USD / Year

Bemana

Expiration Date

Until further notice

Requirements

Experience with excitation systems, voltage regulators, generator protection systems, protective relays, or power system controls strongly preferred
Generator and electrical system modeling experience
NERC compliance knowledge and modeling experience strongly preferred
Strong electrical troubleshooting abilities within industrial or utility environments
AutoCAD, Bluebeam, or similar drawing/documentation software experience preferred
Electrical Engineering degree preferred
Ability and willingness to travel approximately 35–45% throughout the U.S.

Job Responsibility

Perform generator and electrical system modeling activities related to NERC compliance
Develop installation task lists, technical designs, and project documentation for assigned projects
Coordinate mobilization, equipment procurement, shipping logistics, scheduling, demolition, installation activities, and on-site craft labor support
Troubleshoot relay systems, DC systems, controls equipment, and associated industrial electrical systems
Travel to customer sites to oversee installations, perform system startup, provide maintenance support, and deliver customer training
Assist with testing and maintenance activities for generator excitation systems, protective relays, and auxiliary electrical equipment
Write detailed trip reports documenting failures, corrective actions, system conditions, and project outcomes while collaborating with the broader engineering team

What we offer

Health benefits
401K
Long-term growth within a highly specialized power systems organization
Bonus and overtime offerings
Family-oriented, positive, and flexible company culture

Fulltime

Field Service Engineer South

As the Field Engineer you are responsible for the service activity on products s...

Location

United Kingdom , Newbury

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Degree or equivalent experience, HNC/HND or equivalent level qualification in the relevant engineering field (e.g medical technology, electronic, mechanical) would be advantageous
Strong attention to detail
Strong verbal and written communication skills
Good organisation and prioritisation skills
Good proficiency in Microsoft Office (including Outlook, Excel)
Good technical problem solving skills
In-depth level of practical experience in the relevant technical/engineering field with measured critical metrics
Demonstrable experience in meeting business critical timeframes and deadlines
Successful experience in managing and engaging with customers
Good IT knowledge on general connectivity, network integration of devices, wireless protocols, mobile network technologies, software support and cyber security standards would be advantageous

Job Responsibility

Install, service, repair and maintain products, distributed by Baxter/Hillrom
Establish & maintain timely customer communications & relationships, along with other key partners (e.g. team members and business units)
Report all relevant service activity, ensuring updated and accurate service data in the service system (all work orders should be closed within the same day)
Responsible for maintaining and documenting the assigned calibration equipment
Provide technical support for in-bound calls from customer & patients, detail the job on the system and undertake the relevant actions
Maintain up-to-date technical competence in assigned products by successfully completing the relevant training and development
Be the technical expert and support for customers, account managers and engineers. This involves being the primary contact for any critical issues related to the designated product group
Provide technical feedback into contracts & tender submissions
Review critical metrics regularly and adapt the working practices to ensure service level is maximised

What we offer

Competitive total compensation package
Professional development opportunities
High importance is placed on work-life balance

Fulltime

Field Service Engineer

GM Field Service Engineers (FSEs) provide on-site professional automotive, busin...

Location

United States , Cathedral City, Palm Springs

Salary:

74000.00 - 114800.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

100% USA Geographic mobility is a requirement for this and all future moves in the field
Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience
Knowledge and experience with GM Essential Service tools
State Automotive Technician Certifications as required by state/local law (if relocated certified in new State within one month)
Possession of a valid driver’s license and a clean driving record
Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook (or equivalent e-mail/calendar app)
Ability to manage, resolve, document, and close dispatch cases in the required time-frame
Ability to build and maintain customer relationships with Dealership management teams with focus on the Dealership Service department
Ability to work with minimal direction and be responsible for self-training to maintain and increase skills
A history of maintaining customer satisfaction in a territory with multiple customer locations is desired

Job Responsibility

Provide third level, on-site support to resolve automotive technical and Techline issues as escalated through processes in place at the GM Technical Assistance Center and the FSE Dispatch Center
Respond immediately to dispatch cases for vehicle concerns that may lead to “vehicle down” or potential “repurchase” situations
Maintain a close working relationship with GM District Managers-Aftersales (DM-A), the Regional CAM and BRSM to review vehicles in repurchase jeopardy and seek creative ways to avoid buy-back
Work closely with the GM Business Resource Center (BRC) to respond to customers in your area that have contacted Customer Assistance asking for a repurchase of their vehicle
Utilize GM’s predictive analytics tool to get notifications of high repurchase potential vehicles in your assigned area and assist dealers quickly when one of these high-risk vehicles shows up at a dealer in your area
Review dealer comeback process on every dealer contact to determine it meets GM’s requirements
Help implement a comeback process for each dealer that does not have a robust process in place
Review current Preliminary Information (PI) bulletins for known vehicle concerns with Dealer service personnel
Drive PI bulletin process by notifying TAC Escalation Team Agents (ETA) of authorized “field fix” information
Conduct ad-hoc in-Dealership training sessions

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

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Mobile Field Service Engineer

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