This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a Mobile Field Service Engineer, you will be responsible for providing high-quality service, maintenance, and repairs for customer equipment. Operating as a home-based mobile contractor, you will manage a significant geographical territory, ensuring that all technical needs are met efficiently while building strong professional relationships with customers, peers, and support departments.
Job Responsibility:
Perform troubleshooting, diagnostics, installation, maintenance, and repair of designated equipment
Complete preventative maintenance, field modifications, and IMAC (Install, Move, Add, Change) work
Maintain a willingness to travel (often 50%+ of the working day) and manage a company-supplied vehicle and tools
Establish a vital working relationship with Dispatch
maintain daily communication via phone, voicemail, and email
Stay up to date with administrative duties, including updates to support departments and meeting deadlines for expenses and mileage declarations
Adhere to all Health and Human Services (HHS), Environmental Health and Safety (EHS), and other regulatory requirements
Utilize escalation and support processes to resolve service issues and work collaboratively with the local team
Requirements:
ONC or equivalent IT qualification
Minimum of three years’ experience in diagnosing and repairing IT equipment
Proven experience troubleshooting and responding to customer concerns
Experience interfacing with internal team members and external customers within a solution-based service process
Proficient in MS Office (Word, PowerPoint, Excel, Outlook)
Excellent analytical, interpersonal, and communication skills
ability to explain complex technical issues simply
Valid driver’s license and a good driving record
Reliable, accountable, resourceful, and ethical with strong time management skills
Ability to lift and carry parts weighing up to 25 kg