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Mobile Field Service Engineer

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Global Technology Solutions Ltd.

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Location:
United Kingdom , Manchester

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Mobile Field Service Engineer, you will be responsible for providing high-quality service, maintenance, and repairs for customer equipment. Operating as a home-based mobile contractor, you will manage a significant geographical territory, ensuring that all technical needs are met efficiently while building strong professional relationships with customers, peers, and support departments.

Job Responsibility:

  • Perform troubleshooting, diagnostics, installation, maintenance, and repair of designated equipment
  • Complete preventative maintenance, field modifications, and IMAC (Install, Move, Add, Change) work
  • Maintain a willingness to travel (often 50%+ of the working day) and manage a company-supplied vehicle and tools
  • Establish a vital working relationship with Dispatch
  • maintain daily communication via phone, voicemail, and email
  • Stay up to date with administrative duties, including updates to support departments and meeting deadlines for expenses and mileage declarations
  • Adhere to all Health and Human Services (HHS), Environmental Health and Safety (EHS), and other regulatory requirements
  • Utilize escalation and support processes to resolve service issues and work collaboratively with the local team

Requirements:

  • ONC or equivalent IT qualification
  • Minimum of three years’ experience in diagnosing and repairing IT equipment
  • Proven experience troubleshooting and responding to customer concerns
  • Experience interfacing with internal team members and external customers within a solution-based service process
  • Proficient in MS Office (Word, PowerPoint, Excel, Outlook)
  • Excellent analytical, interpersonal, and communication skills
  • ability to explain complex technical issues simply
  • Valid driver’s license and a good driving record
  • Reliable, accountable, resourceful, and ethical with strong time management skills
  • Ability to lift and carry parts weighing up to 25 kg

Additional Information:

Job Posted:
February 17, 2026

Work Type:
On-site work
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