CrawlJobs Logo

Mobile Expert, Store in Store - Retail Sales

https://www.t-mobile.com Logo

T-Mobile

Location Icon

Location:
United States , Tustin

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

19.00 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

This role supports retail operations by engaging customers and representing the brand within partner store locations to drive sales and service excellence. It involves actively interacting with customers, identifying their needs, and recommending appropriate wireless solutions and services. The role requires leveraging digital tools and solution-based selling techniques to enhance customer understanding and satisfaction. Success is measured by meeting sales targets, delivering quality customer experiences, and maintaining high standards of service. The work directly influences customer loyalty and contributes to the overall performance of retail partner locations and the broader organization.

Job Responsibility:

  • Engage proactively with diverse customers in a high-traffic retail environment to drive sales and promote wireless solutions
  • Utilize digital self-service tools and solution-based selling to demonstrate product value and onboard customers effectively
  • Complete ongoing training and maintain readiness by updating knowledge of products, processes, and systems
  • Build rapport and trust with customers through personalized interactions and follow-up activities to enhance loyalty
  • Collaborate with nearby store leadership and teams to support customer account setup, device support, and servicing
  • Perform operational tasks including kiosk security, opening and closing procedures, and reporting lost assets
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements:

  • High School Diploma/GED
  • 30 days T-Mobile Mobile Associate experience (Preferred)
  • 6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
  • Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals.
  • Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
  • Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment.
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
March 03, 2026

Employment Type:
Parttime
Work Type:
On-site work
Icon
T-Mobile - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Mobile Expert, Store in Store - Retail Sales

Sr Mobile Expert

Sr Mobile Expert are our most capable experts with a passion for delivering best...
Location
Location
United States , Trenton
Salary
Salary:
29.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • Retail: 12+ mos. Neighborhood Mobile Expert
  • Care: Elite Expert, Account Care Preferred
  • Care: Elite Expert, Technical Care Preferred
  • Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience
  • Retail Sales Retail experience in high volume environment and ability to work in varied environments
  • Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail
  • Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment
  • Mathematics Consistent accuracy with basic math and proficient use of a calculator is required
  • Success in resolving sales and customer service pain points
Job Responsibility
Job Responsibility
  • Sells appropriate products, features, and services based on customer needs
  • Resolves customer pain points in one interaction utilizing in-store systems and digital tools
  • Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
  • Consistently leverages digital tools in interactions and onboarding
  • Works collaboratively to build and contribute to a culture of sales and service
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Sr Mobile Expert

Sr Mobile Expert are our most capable experts with a passion for delivering best...
Location
Location
United States , Columbia
Salary
Salary:
28.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • Retail: 12+ mos. Neighborhood Mobile Expert
  • Care: Elite Expert, Account Care
  • Care: Elite Expert, Technical Care
  • Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience
  • Retail Sales Retail experience in high volume environment and ability to work in varied environments
  • Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail
  • Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment
  • Mathematics Consistent accuracy with basic math and proficient use of a calculator is required
  • Success in resolving sales and customer service pain points
Job Responsibility
Job Responsibility
  • Sells appropriate products, features, and services based on customer needs
  • Resolves customer pain points in one interaction utilizing in-store systems and digital tools
  • Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
  • Consistently leverages digital tools in interactions and onboarding
  • Works collaboratively to build and contribute to a culture of sales and service
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Mobile Expert

Mobile Experts work as part of a Retail Team of Experts to bring the T-Mobile br...
Location
Location
United States , Carrollton
Salary
Salary:
18000.00 USD / Year ▼
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • 30 days T-Mobile Mobile Associate experience
  • 6 months of customer service and/or sales experience, Retail environment preferred
Job Responsibility
Job Responsibility
  • Serving and selling to our customers, while providing a best in class customer experience and building loyalty
  • Consistently leverages digital tools in interactions and onboarding
  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
  • Partners with T-Mobile employees across channels, including business and customer service
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Retail Store Manager

As a Retail Store Manager, you're ready to lead by example, go All IN, and rally...
Location
Location
United States , Cullman
Salary
Salary:
66900.00 - 120600.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • 2-4 years Management experience in retail sales Required
  • 2-4 years Sales & sales management experience Required
  • Communication (Required)
  • Microsoft Office (Required)
  • Store Management (Required)
  • Store Operations (Required)
  • Customer Service (Required)
  • At least 18 years of age
Job Responsibility
Job Responsibility
  • Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time
  • Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations
  • Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
  • Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives
  • Maintain a neat clean organized store environment at all times
  • Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology
  • Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success
  • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team
  • Support team initiatives and create an inclusive environment
  • Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Retail Store Manager

As a Retail Store Manager, you're ready to lead by example, go All IN, and rally...
Location
Location
United States , Perry
Salary
Salary:
66900.00 - 120600.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • 2-4 years Management experience in retail sales Required
  • 2-4 years Sales & sales management experience Required
  • Communication (Required)
  • Microsoft Office (Required)
  • Store Management (Required)
  • Store Operations (Required)
  • Customer Service (Required)
  • At least 18 years of age
Job Responsibility
Job Responsibility
  • Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time
  • Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations
  • Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
  • Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives
  • Maintain a neat clean organized store environment at all times
  • Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology
  • Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success
  • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team
  • Support team initiatives and create an inclusive environment
  • Responsible for the overall productivity results in the store
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Retail Store Manager

As a Retail Store Manager, you're ready to lead by example, go All IN, and rally...
Location
Location
United States , Bettendorf
Salary
Salary:
66900.00 - 120600.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • 2-4 years Management experience in retail sales (Required)
  • 2-4 years Sales & sales management experience (Required)
  • Communication (Required)
  • Microsoft Office (Required)
  • Store Management (Required)
  • Store Operations (Required)
  • Customer Service (Required)
  • At least 18 years of age
Job Responsibility
Job Responsibility
  • Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time
  • Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations
  • Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
  • Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives
  • Maintain a neat clean organized store environment at all times
  • Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology
  • Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success
  • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team
  • Support team initiatives and create an inclusive environment
  • Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Retail Store Manager

As a Retail Store Manager, you're ready to lead by example, go All IN, and rally...
Location
Location
United States , Lincoln
Salary
Salary:
66900.00 - 120600.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • 2-4 years Management experience in retail sales (Required)
  • 2-4 years Sales & sales management experience (Required)
  • Communication (Required)
  • Microsoft Office (Required)
  • Store Management (Required)
  • Store Operations (Required)
  • Customer Service (Required)
  • At least 18 years of age
Job Responsibility
Job Responsibility
  • Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time
  • Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations
  • Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
  • Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives
  • Maintain a neat clean organized store environment at all times
  • Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology
  • Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success
  • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team
  • Support team initiatives and create an inclusive environment
  • Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses
What we offer
What we offer
  • competitive base salary and compensation package
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • access to free, year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • Fulltime
Read More
Arrow Right

Retail Store Manager

As a Retail Store Manager, you're ready to lead by example, go All IN, and rally...
Location
Location
United States , Wiggins
Salary
Salary:
66900.00 - 120600.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • 2-4 years Management experience in retail sales (Required)
  • 2-4 years Sales & sales management experience (Required)
  • Communication (Required)
  • Microsoft Office (Required)
  • Store Management (Required)
  • Store Operations (Required)
  • Customer Service (Required)
  • At least 18 years of age
Job Responsibility
Job Responsibility
  • Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time
  • Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations
  • Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
  • Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives
  • Maintain a neat clean organized store environment at all times
  • Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology
  • Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success
  • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team
  • Support team initiatives and create an inclusive environment
  • Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses
What we offer
What we offer
  • medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance, mobile service & home internet discounts, pet insurance, and access to commuter and transit programs
  • Fulltime
Read More
Arrow Right