CrawlJobs Logo

Mobile Expert, Bilingual

https://www.t-mobile.com Logo

T-Mobile

Location Icon

Location:
United States , Lakewood

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

19.00 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Mobile Experts (ME) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They're experts in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. Mobile Experts Do It the Right Way, meeting performance targets including sales, customer experience, and quality of sale metrics.

Job Responsibility:

  • Serving and selling to our customers, while providing a best in class customer experience and building loyalty
  • Consistently leverages digital tools in interactions and onboarding
  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
  • Partners with T-Mobile employees across channels, including business and customer service

Requirements:

  • High School Diploma/GED
  • Less than 2 years 30 days T-Mobile Mobile Associate experience (Preferred)
  • Less than 2 years 6 months of customer service and/or sales experience, Retail environment (Preferred)
  • Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals.
  • Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
  • Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment.
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Parttime
Work Type:
On-site work
Icon
T-Mobile - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Mobile Expert, Bilingual

Sr Mobile Expert

Sr Mobile Expert are our most capable experts with a passion for delivering best...
Location
Location
United States , Trenton
Salary
Salary:
29.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • Retail: 12+ mos. Neighborhood Mobile Expert
  • Care: Elite Expert, Account Care Preferred
  • Care: Elite Expert, Technical Care Preferred
  • Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience
  • Retail Sales Retail experience in high volume environment and ability to work in varied environments
  • Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail
  • Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment
  • Mathematics Consistent accuracy with basic math and proficient use of a calculator is required
  • Success in resolving sales and customer service pain points
Job Responsibility
Job Responsibility
  • Sells appropriate products, features, and services based on customer needs
  • Resolves customer pain points in one interaction utilizing in-store systems and digital tools
  • Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
  • Consistently leverages digital tools in interactions and onboarding
  • Works collaboratively to build and contribute to a culture of sales and service
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Mobile Expert

Mobile Experts work as part of a Retail Team of Experts to bring the T-Mobile br...
Location
Location
United States , Carrollton
Salary
Salary:
18000.00 USD / Year ▼
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • 30 days T-Mobile Mobile Associate experience
  • 6 months of customer service and/or sales experience, Retail environment preferred
Job Responsibility
Job Responsibility
  • Serving and selling to our customers, while providing a best in class customer experience and building loyalty
  • Consistently leverages digital tools in interactions and onboarding
  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
  • Partners with T-Mobile employees across channels, including business and customer service
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Senior Mobile Expert

Sr Mobile Expert are our most capable experts with a passion for delivering best...
Location
Location
United States , Harvey
Salary
Salary:
20.00 - 29.00 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • Retail: 12+ mos. Neighborhood Mobile Expert
  • Care: Elite Expert, Account Care
  • Care: Elite Expert, Technical Care
  • Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required)
  • Retail Sales Retail experience in high volume environment and ability to work in varied environments (Required)
  • Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required)
  • Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required)
  • Mathematics Consistent accuracy with basic math and proficient use of a calculator is required (Required)
  • Pass certification and quarterly re-certification process. (Required)
Job Responsibility
Job Responsibility
  • Sells appropriate products, features, and services based on customer needs
  • Resolves customer pain points in one interaction utilizing in-store systems and digital tools
  • Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
  • Consistently leverages digital tools in interactions and onboarding
  • Works collaboratively to build and contribute to a culture of sales and service.
What we offer
What we offer
  • competitive base salary and compensation package
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free, year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • employee stock grants
  • paid time off
  • up to 12 paid holidays
  • Parttime
Read More
Arrow Right

Sr Mobile Expert - Bilingual Preferred

Sr Mobile Expert are our most capable experts with a passion for delivering best...
Location
Location
United States , Port Richey
Salary
Salary:
28.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • Retail: 12+ Mos. Neighborhood Mobile Expert
  • Care: Elite Expert, Account Care
  • Care: Elite Expert, Technical Care
  • Consistently performs above company average in sales metrics
  • Demonstrated system and tool knowledge with the ability and aptitude to learn new skills
  • Strong problem-solving skills and ability to handle customer escalations with a calm and professional demeanor
  • Demonstrated ability to work in a fast-paced environment and handle multiple priorities simultaneously
  • Passionate about people, teams, and our Un-carrier values
  • Strong Customer Service skills, passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience
Job Responsibility
Job Responsibility
  • Sells appropriate products, features, and services based on customer needs
  • Resolves customer pain points in one interaction utilizing in-store systems and digital tools
  • Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
  • Consistently leverages digital tools in interactions and onboarding
  • Works collaboratively to build and contribute to a culture of sales and service
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Fulltime
Read More
Arrow Right
New

Sr. Mobile Expert, Bilingual

Sr Mobile Expert, Bilingual are our most capable experts with a passion for deli...
Location
Location
United States , Lake Forest
Salary
Salary:
20.00 - 30.00 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • Retail: 12+ mos. Neighborhood Mobile Expert
  • Care: Elite Expert, Account Care
  • Care: Elite Expert, Technical Care
  • Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience
  • Retail Sales Retail experience in high volume environment and ability to work in varied environments
  • Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail
  • Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment
  • Mathematics Consistent accuracy with basic math and proficient use of a calculator is required
  • Pass certification and quarterly re-certification process
Job Responsibility
Job Responsibility
  • Sells appropriate products, features, and services based on customer needs
  • Resolves customer pain points in one interaction utilizing in-store systems and digital tools
  • Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
  • Consistently leverages digital tools in interactions and onboarding
  • Works collaboratively to build and contribute to a culture of sales and service
What we offer
What we offer
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • Parttime
Read More
Arrow Right

Sr. Mobile Expert, Bilingual - Spanish

Sr Mobile Expert, Bilingual are our most capable experts with a passion for deli...
Location
Location
United States , Philadelphia
Salary
Salary:
30.00 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • Retail: 12+ mos. Neighborhood Mobile Expert
  • Care: Elite Expert, Account Care
  • Care: Elite Expert, Technical Care
  • Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience
  • Retail Sales Retail experience in high volume environment and ability to work in varied environments
  • Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail
  • Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment
  • Mathematics Consistent accuracy with basic math and proficient use of a calculator is required
  • Pass certification and quarterly re-certification process
Job Responsibility
Job Responsibility
  • Sells appropriate products, features, and services based on customer needs
  • Resolves customer pain points in one interaction utilizing in-store systems and digital tools
  • Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile
  • Consistently leverages digital tools in interactions and onboarding
  • Works collaboratively to build and contribute to a culture of sales and service
What we offer
What we offer
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Parttime
Read More
Arrow Right
New

Mobile Expert, Bilingual Preferred

Mobile Experts (ME) work as part of a Retail Team of Experts to bring the T-Mobi...
Location
Location
United States , San Jose
Salary
Salary:
20.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 30 days T-Mobile Mobile Associate experience (Preferred)
  • 6 months of customer service and/or sales experience, Retail environment (Preferred)
  • Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
  • Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
  • Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Serving and selling to our customers, while providing a best in class customer experience and building loyalty
  • Consistently leverages digital tools in interactions and onboarding
  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
  • Partners with T-Mobile employees across channels, including business and customer service
What we offer
What we offer
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free year-round money coaches
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Fulltime
Read More
Arrow Right

Retail Associate Manager, Bilingual

The Retail Associate Manager works in partnership with the Store Manager to lead...
Location
Location
United States , Garden City
Salary
Salary:
57600.00 - 96000.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • 1 year customer service and/or sales experience, retail environment preferred
  • Communication
  • Leadership
  • Store Operations
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Infuse every store’s Mobile Experts with a passion for T-Mobile’s Manifesto
  • Ensure every customer need is met and employees solve the whole problem
  • Complete observations of Mobile Experts’ interactions with customers for development
  • Effectively manage customer wait time
  • Keep current on products, services and promotions
  • Lead by example, staying up to date on latest products and leadership best practices
  • Ensure Mobile Experts meet/exceed monthly success measurements
  • Assist in maintaining store environment quality and adhere to plan-o-gram standards
  • Ensure team knowledge of store systems and communications
  • Deliver financial results based on key performance indicators
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Monthly or quarterly sales incentives
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Fulltime
Read More
Arrow Right