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Robert Half Logo Robert Half · IT - Administration

Mobile Device Technician

United States, Asheville · Job Posted February 05, 2026
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Job Description

This long-term contract position is part-time (roughly 10 hours per week), and ideal for an individual with a strong background in mobile device management and IT support. You will play a vital role in managing mobile devices, providing technical assistance, and ensuring seamless user experiences.

Job Responsibility

  • Manage and oversee the Mobile Device Management (MDM) platform, ensuring devices are effectively enrolled and monitored
  • Work part-time (estimated 10 hours per week) onsite in Asheville, NC
  • Administer Apple Business Manager and Verizon MDM by handling device enrollment, configuring profiles, and assigning users
  • Perform provisioning, setup, upgrades, replacements, and decommissioning of mobile devices
  • Offer basic IT support for hardware, printers, and peripherals, addressing low-level troubleshooting needs
  • Collaborate with external IT teams to escalate and resolve issues beyond mobile device management
  • Maintain detailed documentation of processes and keep device inventories accurate and up to date
  • Assist end users with mobile-related issues and respond to general IT support requests
  • Provide occasional support for Apple iOS devices and other IT systems when required

Requirements

  • Proven experience in IT Support, including mobile devices
  • Hands-on expertise with Mobile Device Management platforms such as Apple Business Manager, Verizon MDM, JAMF, or similar
  • Basic troubleshooting skills for printers, peripherals, and end-user devices
  • Strong communication abilities and a customer-focused approach to IT support
  • Capability to work independently while managing multiple daily priorities
  • Ability to work part-time (estimated 10 hours per week) onsite in Asheville, NC

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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