CrawlJobs Logo

Mobile Device Support Technician

bhsg.com Logo

Beacon Hill

Location Icon

Location:
United States , Philadelphia

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

25.00 - 28.00 USD / Hour

Job Description:

The Mobile Device Support Technician is responsible for supporting, deploying, and maintaining mobile devices across the organization. This role focuses on hands-on technical support for iOS and Android devices, Mobile Device Management (MDM) platforms, and end-user mobility needs.

Job Responsibility:

  • Provide technical support for iOS and Android mobile devices, including smartphones and tablets
  • Enroll, configure, deploy, and maintain mobile devices using an MDM platform
  • Troubleshoot device, application, connectivity, and access issues both in person and remotely
  • Support enterprise-wide mobile device rollouts, upgrades, and refresh initiatives
  • Manage device provisioning, replacements, repairs, and decommissions
  • Ensure mobile devices comply with security, compliance, and usage policies
  • Assist users with mobile applications, MFA enrollment, email setup, and secure access

Requirements:

  • 1+ years of experience supporting mobile devices
  • Hands-on experience with Mobile Device Management tools such as Intune, AirWatch, MobileIron, JAMF, or similar platforms
  • Strong working knowledge of iOS and Android operating systems
  • Experience providing in-person support
  • Strong communication skills with the ability to support non-technical users
  • Professional, patient, and customer-focused approach

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Mobile Device Support Technician

Hardware Support technician

This role is critical to ensuring continuous operation of essential hardware sys...
Location
Location
United States , Boston
Salary
Salary:
Not provided
prwt.com Logo
PRWT Services, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent
  • IT experience preferred but not required
  • Ability to quickly and accurately diagnose and resolve hardware failures
  • Ability to work independently with little or no supervision
  • Reliability and dependability is a must
Job Responsibility
Job Responsibility
  • Ensuring continuous operation of essential hardware systems such as handheld devices, mobile printers, tablets, and related peripherals
  • Provide direct, in-person support for hardware troubleshooting and repair, maintenance, and replacement during business hours
  • Have on-call availability on nights and weekends to respond to critical events within 1 hour of notification
  • Parttime
Read More
Arrow Right

IT Support Technician

IT Service Desk role providing 1st/2nd line support to UK suppliers. Temporary t...
Location
Location
United Kingdom , Basingstoke
Salary
Salary:
13.00 - 13.30 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active Directory/Exchange)
  • Fixing issues via phone and remote access to various hardware devices (PCs, laptops, Printers, C&P devices, Audio visual equipment)
  • Fixing issues via phone and remote access to various software programs (K8 Client management, CAD, SAP, Red prairie, RMS Call Management, Microsoft Office)
  • Experience of using call management software
  • Experience of working in a service desk environment
  • Excellent telephone manner and customer service
  • Ability to cope under pressure
Job Responsibility
Job Responsibility
  • Providing 1st/2nd line support to UK suppliers
  • Providing support via Remote Technologies, Telephone and Email
  • Supporting Desktops, Laptops, Polycom IP Phones, Mobile phones, Audio visual equipment, printers, Chip & Pin machines, network switches/routers
  • Logging calls accurately in call logging system
  • Taking ownership, troubleshooting and escalating calls
  • Working independently on weekly assigned tasks
  • Meeting deadlines of new projects assigned to Service Desk
  • Liaising with 2nd line and 3rd party support teams
What we offer
What we offer
  • Full training provided
  • Friendly environment
  • Onsite Parking
  • Eye care vouchers and money towards glasses for VDU purposes
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave
  • Fulltime
Read More
Arrow Right

Desktop IT Support Technician

A confidential organization is seeking an experienced Desktop Support Technician...
Location
Location
United States , San Francisco
Salary
Salary:
85000.00 - 120000.00 USD / Year
revelstaffing.com Logo
Revel Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma required
  • IT degree preferred
  • 1–3 years of technical support or IT helpdesk experience
  • Active Security Clearance OR VantageClear Credential (required)
  • Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
  • Excellent communication, customer service, and problem-solving skills
  • Ability to work independently in an onsite corporate environment
Job Responsibility
Job Responsibility
  • Provide on-site technical support for hardware, software, and network-related issues
  • Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
  • Install, configure, image, and deploy hardware and software
  • Assist users with application, operating system, and connectivity issues
  • Respond promptly to incidents and service requests via phone, email, or in-person
  • Document all work, solutions, and updates in the ticketing system
  • Collaborate with IT teams for escalations and project-based work
  • Maintain accurate inventory of IT assets and ensure compliance with security protocols
  • Provide user training and guidance on IT policies and best practices
  • Fulltime
Read More
Arrow Right

Desktop IT Support Technician

A confidential defense organization is seeking an experienced Desktop Support Te...
Location
Location
United States , Phoenix
Salary
Salary:
85000.00 - 120000.00 USD / Year
revelstaffing.com Logo
Revel Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma required
  • IT degree preferred
  • 1–3 years of technical support or IT helpdesk experience
  • Active Security Clearance OR VantageClear Credential (required)
  • Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
  • Excellent communication, customer service, and problem-solving skills
  • Ability to work independently in an onsite corporate environment
Job Responsibility
Job Responsibility
  • Provide on-site technical support for hardware, software, and network-related issues
  • Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
  • Install, configure, image, and deploy hardware and software
  • Assist users with application, operating system, and connectivity issues
  • Respond promptly to incidents and service requests via phone, email, or in-person
  • Document all work, solutions, and updates in the ticketing system
  • Collaborate with IT teams for escalations and project-based work
  • Maintain accurate inventory of IT assets and ensure compliance with security protocols
  • Provide user training and guidance on IT policies and best practices
  • Fulltime
Read More
Arrow Right

On-Site Hardware Support Technician

This role is critical to ensuring continuous operation of essential hardware sys...
Location
Location
United States , Boston
Salary
Salary:
Not provided
prwt.com Logo
PRWT Services, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent
  • IT experience preferred but not required
  • Ability to quickly and accurately diagnose and resolve hardware failures
  • Ability to work independently with little or no supervision
  • Reliability and dependability is a must
Job Responsibility
Job Responsibility
  • Ensuring continuous operation of essential hardware systems such as handheld devices, mobile printers, tablets, and related peripherals
  • Provide direct, in-person support for hardware troubleshooting and repair, maintenance, and replacement during business hours
  • Must have on-call availability on nights and weekends to respond to critical events within 1 hour of notification
  • Fulltime
Read More
Arrow Right

IT Support Technician

We are seeking a highly skilled IT Support Technician to provide hands-on techni...
Location
Location
United States , Palm Beach, FL
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Expert-level knowledge of desktops, mobile devices, office software, and networking
  • Proficiency in Windows workstation imaging, deployment, and upgrades
  • Strong experience with remote support, network printing, and enterprise application troubleshooting
  • Excellent time management, problem-solving, and organizational skills
  • Strong written and verbal communication skills
  • Experience with VOIP/PBX telephony systems is a plus
Job Responsibility
Job Responsibility
  • Troubleshoot and replace laptops, PCs, and mobile devices (Windows & Apple iOS)
  • Perform hardware upgrades, software installations, and remote imaging
  • Set up, maintain, and troubleshoot Apple iPads, iPhones, and other mobile devices
  • Provide first, second, and third-level technical support for hardware, software, networking, and enterprise applications
  • Manage IT asset inventory, hardware disposal, loaner programs, and automated updates
  • Support new hire setups, terminations, and employee relocations
  • Install, configure, and troubleshoot printers, scanners, and VOIP/PBX telephony systems
  • Participate in the IT support queue, logging and prioritizing technical issues
  • Escalate unresolved issues to the appropriate teams when necessary
  • Maintain a working knowledge of communication protocols, servers, and networking technologies
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

IT Support Technician

Our Client is looking for someone to join their busy service desk. Experience in...
Location
Location
United Kingdom , Basingstoke
Salary
Salary:
13.00 - 13.30 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active Directory/Exchange etc…)
  • Fixing issues via phone and remote access to various hardware devices (PCs, laptops, Printers, C&P devices, Audio visual equipment…)
  • Fixing issues via phone and remote access to various software programs (K8 Client management, CAD, SAP, Red prairie, RMS Call Management, Microsoft Office etc)
  • Experience of using call management software
  • Experience of working in a service desk environment
  • Excellent telephone manner and customer service
  • Ability to cope under pressure
Job Responsibility
Job Responsibility
  • Providing support in the form of Remote Technologies, Telephone and Email
  • Providing support for Desktops, Laptops, Polycom IP Phones, Mobile phones, Audio visual equipment, printers, Chip & Pin machines, network switches/routers and more
  • Logging calls accurately in a call logging system, taking ownership, troubleshooting and escalating accordingly
  • Working independently on weekly assigned tasks
  • Ability to meet deadlines of new projects assigned to the Service Desk
  • Liaising with 2nd line and 3rd party support teams to resolve calls as soon as possible
What we offer
What we offer
  • Full training provided
  • A friendly environment
  • Onsite Parking
  • Employed directly with Office Angels
  • Eye care vouchers and money towards glasses should you require them for VDU purposes
  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)
  • Fulltime
Read More
Arrow Right

Systems Support Technician

We are seeking a proactive and technically skilled Systems Support Technician to...
Location
Location
United Kingdom , Brentwood
Salary
Salary:
27500.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in IT support, particularly with Windows environments
  • Familiarity with virtualisation technologies (e.g., VMWare)
  • Strong understanding of Active Directory and Exchange administration
  • Excellent problem-solving and communication skills
  • Willingness to travel and support remote offices
  • Must be a car driver with access to your own vehicle
Job Responsibility
Job Responsibility
  • Install, configure, and maintain Windows 10 and Windows 11 desktop environments
  • Provide 1st and 2nd line support via the IT Service Desk
  • Support users in both physical and virtualised (VMWare) environments
  • Configure and install hardware and software for desktop and mobile devices
  • Ensure communication systems operate efficiently and resolve incidents promptly
  • Administer user accounts in Active Directory and Exchange, managing permissions and access to confidential data
  • Provide remote support and travel between locations when required
  • Support enterprise messaging systems (Microsoft Exchange) and unified communications (Mitel)
  • Perform additional tasks as required by departmental and business needs
What we offer
What we offer
  • 25 days holiday + Bank Holidays
  • company pension
  • private medical insurance
  • life assurance scheme
  • additional payment and long service days after 5 years' service
  • EAP service (free counselling and guidance for employees)
  • Fulltime
Read More
Arrow Right