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Robert Half Logo Robert Half · IT - Administration

Mobile Device Management (MDM) Administrator

United States, Los Angeles 95000.00 - 120000.00 USD / Year · Job Posted June 29, 2026
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Job Description

The MDM Administrator will oversee and evolve the organization’s mobile device program as it transitions to a hybrid managed/BYOD environment. This role is responsible for managing device lifecycle operations, enforcing security policies, and optimizing mobile device performance using modern device management platforms. While the position supports a distributed workforce, the role plays a critical part in ensuring consistent, secure, and efficient mobile operations aligned with organizational standards.

Job Responsibility

  • Administer mobile device management (MDM) platforms, including enrollment profiles, compliance policies, and configuration standards for iOS devices
  • Manage mobile application lifecycle, including app approvals, deployments, and policy enforcement
  • Oversee automated device enrollment and provisioning processes to ensure seamless onboarding and upgrades
  • Maintain accurate asset tracking and lifecycle records for all mobile devices within IT service management systems
  • Act as the primary liaison for cellular vendor management, including line provisioning, billing oversight, and service issue resolution
  • Coordinate device procurement, activation, and deployment for both domestic and international users
  • Enforce mobile security standards, including access controls, authentication protocols, and data protection policies
  • Manage device issuance, replacement cycles, and response protocols for lost or stolen devices
  • Support employee offboarding by coordinating device return, reassignment, and deprovisioning processes
  • Develop and maintain documentation, policies, and procedures related to mobile device management and operations

Requirements

  • 2–3 years of hands-on experience managing mobile device environments, with a strong focus on iOS devices
  • Demonstrated experience with modern MDM platforms such as Microsoft Intune and Apple Business Manager
  • Experience managing cellular vendors, including provisioning, billing, and account administration
  • Strong understanding of mobile security principles and enterprise policy enforcement
  • Experience with IT service management tools for asset tracking and ticketing
  • Ability to create clear technical documentation and operational procedures
  • Strong communication and organizational skills

Nice to have

  • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
  • Experience supporting a professional services or enterprise-scale environment
  • Familiarity with identity and access management systems (e.g., cloud directory services)
  • Experience supporting mobile productivity applications within enterprise ecosystems
  • Knowledge of international device deployment and carrier coordination
  • Relevant certifications in mobile device management or endpoint administration

What we offer

  • Health, dental, and vision coverage
  • Retirement savings plan with employer contribution
  • Paid time off and employee wellness programs
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