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Mobile Data Service Junior Engineer

Greece, Athens · Job Posted January 22, 2026
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Job Description

Packet Core Network is a part of Mobile Network Architecture responsible for providing data services to mobile users/devices. The most popular data service is "Access to Internet". Packet Core Network Engineer is responsible for design, planning, deployment, maintenance, troubleshooting, and optimization of Packet Core Network.

Job Responsibility

  • Analyze, troubleshoot and resolve/escalate problems concerning customer complains as part of 2nd and 3rd level support process.
  • Co-ordinate with Vendors the proper handling of Trouble reports within SLAs, for any issue/problem occurs.
  • Create and maintain documentation for day2day operation and maintenance as well as Project related activities.
  • Implement changes /upgrades through change management process in all EPC elements, ensuring minimal risks regarding the service to the end-customer.
  • Engineer in the role will participate in standby scheme providing 2nd level support to relevant systems/platforms in 24x7 basis. Ensure system’s operational continuity in case of emergency incidents.

Requirements

  • University degree related with Telecommunications, IT or similar technical fields.
  • Good knowledge of Mobile Core Concepts, EPC, 4/5G architecture & IP Networks
  • 2 years of experience in a similar position
  • Experience in working with Ericsson EPC is strongly preferred.
  • Administration of Linux based systems
  • Able to analyze problems and conduct effective fault diagnosis and system recovery.
  • Excellent communication, writing and team building skills. Professional approach to responsibilities – ability to take ownership.
  • Team player skills, cooperation and work under pressure capabilities are required.
  • Excellent inter-personal and communications skills.
  • Strong written and oral communication skills in English.
  • Curiosity and willingness to learn

Nice to have

Competence in NFV and Telco Cloud will be considered a plus.

What we offer

  • Mobile voice and data to talk
  • Discounts on Nova Fixed / Mobile / TV for you, friends, family
  • Private Insurance program to check up on your health
  • Toddlers allowance to daycare your kids

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