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Providing the highest level of Cleaning service within your area of responsibility
Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional manner
Providing a range of general cleaning services to include offices/meeting rooms, toilets
Ensuring all stocks are replenished in your area of responsibility
Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean
Making yourself familiar with and follow all company procedures and regulations
Participating in the Health and Safety Policy of the company and report any dangers or hazards you encounter to your Line Manager
All offices, toilets and amenity areas to be presented clean and tidy
Comply with all Health, Safety & Hygiene standards
Comply with all regulations as necessary
Report defective equipment/utensils/work and floor surfaces or any other Health and Safety issues to your Line Manager
Requirements
Exceptional customer service skills
Strong attention to detail
NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
Previous work experience in customer service employment
Current BICS Qualifications
Must have full valid driving license
Access to own transport
Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
Nice to have
NVQ/SVQ Level One in Cleaning Building Interiors
What we offer
20 days’ annual leave (pro rata)
Employee Assistance Program to support your health & wellbeing
Company Pension Scheme
Financial Education/Financial wellbeing advisory service