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Domex Bikes is actively hiring Mobile Bike Mechanics (Full time or Part time) to join our team, servicing and repairing customers' bikes whilst delivering the very best customer service, all facilitated through our fleet of fully equipped mobile workshop vans. Our expert mechanics carry out bicycle / e-Bike maintenance, service and repair for our customers whether at home, work or roadside, supported by our back-office customer service team. We are currently seeking experienced bike mechanics to join our team, to cover areas across the South East (depending on home location). This is an excellent opportunity to join a growing team working independently in a field based role whilst fully supported by an established and trusted brand.
Job Responsibility:
Service and repair customer bikes to the highest standard and with maximum reliability
Third party bicycle support including warranty work, bike builds and ready to ride deliveries
Accurately inspect, diagnose, and fix issues and faults in a required timeframe
Provide consultation on correct maintenance and preventative measures to customers
Stock control on parts and consumables to be retained in van
Requirements:
Experience in a professional workshop environment
Excellent knowledge of the cycle industry
Full UK manual driver’s licence and confidence driving Domex Bikes van
Can-do attitude and problem-solving mentality
Ability to follow established procedures and practices
Excellent communication and customer service skills
A strong commitment to health and safety guidelines
Cytech level 2 or higher (or equivalent) qualification preferred
E-bike experience preferred
Nice to have:
E-bike experience preferred
Cytech level 2 or higher (or equivalent) qualification preferred
What we offer:
Continual professional development from leading training providers and our Field Manager
All-Inclusive Resources: Enjoy a company vehicle, a fuel card, tools and equipment, a uniform, laptop, and a smartphone
Well-Being Matters: Paid holidays, a pension plan, a range of health and lifestyle benefits, and the potential for overtime
Regular staff team cycling events
Celebrate Success: Join our annual conference with service awards, recognising your achievements