Mobile Associate, T-Mobile

Mobile Associate

T-Mobile

Location:
United States, Cocoa

Category:
-

Contract Type:
Employment contract

Salary:

17.50 USD / Hour

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Job Description:

Mobile Associates are integral to the Retail Team and responsible for bringing the T-Mobile brand to life within National Sales partner locations. They excel in building relationships with customers, educating them, and demonstrating value through T-Mobile products and services. This position involves engaging with customers, completing training, improving skills, and achieving sales and customer satisfaction metrics.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
uses digital tools, educates customers and showcases the value of T-Mobile solutions
identifies customer needs and demonstrates the value of T-Mobile products using solution-based selling techniques
completes training on products, processes, and systems
continuously improves skills to provide the best customer experience
performs store operations including opening and closing procedures
builds rapport and trust with customers
proactively drives sales activity and follows up with customers
builds relationships with local leadership and teams

Requirements:

High School Diploma/GED
at least 6 months of customer service and/or sales experience
at least 18 years of age
legally authorized to work in the United States
passionate customer advocate
effective at balancing customer experience and performance goals
willingness to work alongside peers and store leaders
competitive drive and confidence to succeed in a fast-paced sales environment

What we offer:

Medical, dental, and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
childcare subsidy
tuition assistance
short- and long-term disability
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service and home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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