Mobile Associate Job at T-Mobile (Pittsburgh)

Mobile Associate

Mobile Associate role involves working in a fast-paced retail environment, conne...

Location

United States , Mesa

Salary:

17.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
At least 18 years of age
Legally authorized to work in the United States
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
Effective at balancing customer needs and performance goals.

Job Responsibility

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to cutting-edge IoT devices
Approaching service and sales needs with composure, integrity and compassion
Successfully identify and handoff small business leads
Support team initiatives and create an inclusive environment.

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Parttime

Mobile Associate

Mobile Associates work as members of a Retail Team of Experts to bring T-Mobile’...

Location

United States , Thousand Oaks

Salary:

19.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
Effective at balancing customer needs and performance goals
At least 18 years of age
Legally authorized to work in the United States.

Job Responsibility

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan
Approaching service and sales needs with composure, integrity and compassion
Using digital tools in interactions and onboarding
Demonstrating T-Mobile’s coverage and benefits
Completing training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
Establishing relationships with T-Mobile employees across channels
Identifying and handing off small business leads
Supporting team initiatives and creating an inclusive environment.

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support

Parttime

Mobile Associate

Mobile Associates work as part of a Retail Team of Experts to bring the T-Mobile...

Location

United States , Tupelo

Salary:

17.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience in a retail environment
passionate customer advocate with the desire to be yourself when connecting and having fun doing it
competitive drive and proven ability to succeed in a fast-paced sales environment
willingness to work alongside peers and store leaders
effective at balancing customer needs and performance goals
at least 18 years of age
legally authorized to work in the United States

Job Responsibility

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
side-by-side selling to find personalized solutions beyond the bare-bones device and service plan
approaching service and sales needs with composure, integrity and compassion
using digital tools to demonstrate T-Mobile’s coverage and plans
completing training on T-Mobile in-store experience, new skills, and processes
establishing relationships with and partnering with T-Mobile employees across channels
resolving customer issues and creating a seamless, run-around-free environment
identifying and handing off small business leads
supporting team initiatives and creating an inclusive environment

What we offer

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays annually
paid parental and family leave
family building benefits
back-up care

Parttime

Mobile Associate

Mobile Associates work as a member of a Retail Team of Experts to bring the T-Mo...

Location

United States , Concord

Salary:

19.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
passionate customer advocate with the desire to be yourself when connecting and having fun doing it
competitive drive and proven ability to succeed in a fast-paced sales environment
willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
effective at balancing customer needs and performance goals

Job Responsibility

Helping customers pick up right where they left off in their shopping journey
exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
side-by-side selling to find personalized solutions beyond the bare-bones device and service plan
approaching service and sales needs with composure, integrity and compassion
using digital tools in interactions and onboarding
completing training on T-Mobile in-store experience, new skills and processes
learning about innovations in wireless and technology
establishing relationships with and partnering with T-Mobile employees across channels
identifying and handing off small business leads
supporting team initiatives and creating an inclusive environment

What we offer

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Parttime

Mobile Associate

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the...

Location

United States , Brooklyn

Salary:

20.00 - 21.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
Effective at balancing customer needs and performance goals
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to cutting-edge IoT devices
Approaching service and sales needs with composure, integrity and compassion
Using digital tools to actively demonstrate the LTE network, T-Mobile plans and services
Completing training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
Seeking out information between customers, learning about innovations in wireless and technology
Establishing relationships with and partnering with T-Mobile employees across channels to own the customer experience and resolve issues
Successfully identifying and handing off small business leads
Supporting team initiatives and creating an inclusive environment

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants and purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Childcare subsidy

Parttime

Mobile Associate

Mobile Associates work as part of a Retail Team of Experts, immersing themselves...

Location

United States , Palatine

Salary:

19.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
At least 18 years of age
Legally authorized to work in the United States
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
Effective at balancing customer needs and performance goals

Job Responsibility

Helping customers pick up right where they left off in their shopping journey
Exploring individual needs and providing hands-on demonstrations of technology in-store
Side-by-side selling to find personalized solutions beyond the device and service plan
Approaching service and sales needs with composure, integrity and compassion
Using digital tools in interactions and onboarding
Completing training on T-Mobile in-store experience, processes, and systems knowledge
Establishing relationships with and partnering with T-Mobile employees across channels
Resolving issues to create a seamless, run-around-free environment
Successfully identifying and handing off small business leads
Supporting team initiatives and creating an inclusive environment

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays annually
Paid parental and family leave
Family building benefits
Back-up care

Parttime

Mobile Associate

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the...

Location

United States , Pittsburgh

Salary:

20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, retail environment preferred
passionate customer advocate with the desire to be yourself when connecting and having fun doing it
competitive drive and proven ability to succeed in a fast-paced sales environment
willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
effective at balancing customer needs and performance goals
at least 18 years of age
legally authorized to work in the United States

Job Responsibility

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to cutting-edge IoT devices
approaching service and sales needs with composure, integrity and compassion
using digital tools in interactions and onboarding
completing training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
making the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
establishing relationships with and partnering with T-Mobile employees across channels, including business and customer service
collectively owning the customer experience and resolving issues, creating a seamless, run-around-free environment
successfully identifying and handing off small business leads

What we offer

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Parttime

Mobile Associate

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Southgate

Salary:

19.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
effective at balancing customer experience and performance goals
willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
competitive drive and confidence to succeed in a fast-paced sales environment
at least 18 years of age
legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
consistently leverage digital self-serve tools during customer interactions and the onboarding process
identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
recommend wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs
complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
continuously learn and improve skills to provide the best possible experience for customers
perform skills practicing, knowledge sharing, store operations, opening and closing procedures
carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
proactively reach out to potential customers to further drive sales activity

What we offer

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support

Parttime

Mobile Associate

T-Mobile

Location:
United States , Pittsburgh

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 06, 2025

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