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Mobile Associates are responsible for bringing the T-Mobile brand to life within partner locations, engaging with customers, and recommending solutions to meet their needs. They thrive in high-traffic environments and continually learn to enhance the customer experience.
Job Responsibility:
Proactively engages with a broad range of customers in a highly-traffic retail environment
Leverages self-serve tools during customer interactions
Completes training on T-Mobile in-store experience
Performs store operations, opening and closing procedures
Builds relationships with leadership teams and customers to support customer experiences
Requirements:
High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
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