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Mobile Associate, Store In Store

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Madison Heights

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Category:
-

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Contract Type:
Employment contract

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Salary:

19.00 USD / Hour

Job Description:

This role involves engaging customers in a retail environment to promote T-Mobile products and services, providing exceptional customer service, achieving sales targets, assisting with account setup, and ensuring customer satisfaction through meaningful interactions.

Job Responsibility:

  • Proactively engage with customers in a high-traffic retail environment
  • Use digital tools, communicate effectively and educate customers
  • Demonstrate and recommend T-Mobile products and services
  • Complete training on products, processes, and reference resources
  • Support customers with account setup and device services
  • Perform store operations and opening/closing procedures
  • Build rapport, loyalty, and follow-up with customers
  • Collaborate with nearby store locations and leadership

Requirements:

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience
  • Passionate customer advocate
  • Effective at balancing customer experience and performance goals
  • Desire to be part of a game-changing team
  • Willingness to work alongside peers and leaders
  • Competitive drive and confidence to succeed in a fast-paced environment
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • Medical, dental, and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Paid time off
  • Up to 12 paid holidays annually
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability insurance
  • Voluntary accident coverage
  • Mobile service and internet discounts
  • Pet insurance
  • Commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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