Mobile Associate, Store-in-Store Job at T-Mobile (Milwaukee)

Mobile Associate, Store-In-Store

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Houston

Salary:

18.00 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
At least 18 years of age
Legally authorized to work in the United States
Customer Satisfaction - Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers - Effective at balancing customer experience and performance goals
Team Building - Desire to be a part of the game-changing T-Mobile store team - Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
Retail Sales - Competitive drive and confidence to succeed in a fast-paced sales environment

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
Review personal results, current promotions, and updates on the Hub to be Customer Ready at all times
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
Proactively reach out to potential customers to further drive sales activity

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Hourly base pay $18.00 plus $5.00 per hour training pay
Annualized incentive target of $18,000/year after promotion to Mobile Expert role
Guaranteed to earn $20/hour inclusive of base pay and incentives
Annual Stock Grant
Medical, dental and vision insurance

Parttime

Mobile Associate, Store-in-Store

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Waukesha

Salary:

18.00 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Coaching
Communication
Consultative Selling
Customer Communications
Customer Education
Customer Engagement
Customer Needs Identification
Customer Referrals

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques
Recommend wireless solutions and an onboarding solution centric to helping customers understand how to self-serve
Complete training on the T-Mobile in-store experience, new skills, products and processes
Review personal results, current promotions, and updates on the Hub
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Carry keys to the kiosk cabinets, lock/secure kiosk and assets

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Parttime

New

Mobile Associate, Store-In-Store

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Woodbridge

Salary:

19.50 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Required)
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
consistently leverage digital self-serve tools during customer interactions and the onboarding process
identify customer needs and use solution-based selling techniques
recommend wireless solutions and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app
complete training on the T-Mobile in-store experience, new skills, products and processes
review personal results, current promotions, and updates on the Hub
partner with nearby store locations to properly/fully on-board customers
perform skills practicing, knowledge sharing, store operations, opening and closing procedures
carry keys to the kiosk cabinets, lock/secure kiosk and assets
report any lost keys or assets to your manager

What we offer

annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Parttime

New

Mobile Associate, Store-in-Store

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , New York

Salary:

21.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
At least 18 years of age
Legally authorized to work in the United States
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.

What we offer

annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account
paid time off
up to 12 paid holidays

Parttime

Mobile Associate, Store-In-Store

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Tulsa

Salary:

18.00 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred (Required)
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
Partner with nearby store locations to properly/fully on-board customers
Customer obsessed. You are passionate, friendly, and engaging with customers
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing

What we offer

Annual stock grant
employee stock purchase plan
401(k)
medical, dental and vision insurance
flexible spending account
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support

Parttime

Mobile Associate, Store-in-Store

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Elmsford

Salary:

20.50 - 25.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Parttime

Mobile Associate, Store-in-Store

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Lancaster

Salary:

19.50 - 24.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
Customer obsessed. You are passionate, friendly, and engaging with customers
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing

What we offer

Annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account
paid time off
up to 12 paid holidays

Parttime

Mobile Associate, Store-in-Store

This role supports retail operations by engaging customers and representing the ...

Location

United States , Auburn

Salary:

18.00 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
30 days T-Mobile Mobile Associate experience (Preferred)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Engage proactively with diverse customers in a high-traffic retail environment to drive sales and promote wireless solutions
Utilize digital self-service tools and solution-based selling to demonstrate product value and onboard customers effectively
Complete ongoing training and maintain readiness by updating knowledge of products, processes, and systems
Build rapport and trust with customers through personalized interactions and follow-up activities to enhance loyalty
Collaborate with nearby store leadership and teams to support customer account setup, device support, and servicing
Perform operational tasks including kiosk security, opening and closing procedures, and reporting lost assets
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Parttime

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Mobile Associate, Store-in-Store

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Mobile Associate, Store-in-Store

Mobile Associate, Store-In-Store

Mobile Associate, Store-in-Store

Mobile Associate, Store-In-Store

Mobile Associate, Store-in-Store

Mobile Associate, Store-In-Store

Mobile Associate, Store-in-Store

Mobile Associate, Store-in-Store

Mobile Associate, Store-in-Store

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