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Mobile Associates are ambassadors who create energy and excitement around T-Mobile products and services, thriving in high-traffic retail environments. They are skilled at identifying customer needs, educating, demonstrating, and recommending solutions.
Job Responsibility:
Engages with customers in high-traffic environments
Leverage digital self-serve tools
Identify customer needs
Showcase T-Mobile solutions
Perform skills practicing and store operations
Provide exceptional customer experiences
Build relationships with customers
Partner with nearby store locations
Requirements:
High School Diploma/GED
At least 18 years of age
Legally authorized to work in the United States
6 months of customer service and/or sales experience, Retail environment preferred