Mobile Associate, Store-In-Store Job at T-Mobile (Wichita)

New

Mobile Associate, Store-in-Store

Job Overview: This role supports retail operations by engaging customers and rep...

Location

United States , Cicero

Salary:

19.50 - 24.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
30 days T-Mobile Mobile Associate experience (Preferred)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
Coaching (Required)
Communication (Required)
Customer Needs Identification (Required)
Customer Service (Required)
Digital Transformation (Required)
Leadership (Required)
Mobile Telecommunications (Required)

Job Responsibility

Engage proactively with diverse customers in a high-traffic retail environment to drive sales and promote wireless solutions
Utilize digital self-service tools and solution-based selling to demonstrate product value and onboard customers effectively
Complete ongoing training and maintain readiness by updating knowledge of products, processes, and systems
Build rapport and trust with customers through personalized interactions and follow-up activities to enhance loyalty
Collaborate with nearby store leadership and teams to support customer account setup, device support, and servicing
Perform operational tasks including kiosk security, opening and closing procedures, and reporting lost assets
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Parttime

New

Mobile Associate, Store-in-Store

Location

United States , Overland Park

Salary:

18.00 - 23.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Complete training on the T-Mobile in-store experience, new skills, products and processes
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Customer obsessed
Builds relationships with nearby leadership and teams to help support the customer experience

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays

Parttime

Mobile Associate, Store-in-Store

Location

United States , Milwaukee

Salary:

18.00 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes
Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Customer obsessed
Proactively reach out to potential customers to further drive sales activity
Follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Parttime

Mobile Associate, Store-in-Store

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Dickson City

Salary:

18.00 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
Review personal results, current promotions, and updates on the Hub to be Customer Ready at all times
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to manager
Customer obsessed

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Parttime

Mobile Associate, Store-in-Store

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Harvey

Salary:

18.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes
Review personal results, current promotions, and updates on the Hub to be Customer Ready at all times
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Customer obsessed
Proactively reach out to potential customers to further drive sales activity
Follow up with customers, capture referrals, manage Be Back processes

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support

Parttime

Mobile Associate, Store-in-Store

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Foster City

Salary:

21.50 - 26.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques
Recommend wireless solutions
Complete training on the T-Mobile in-store experience, new skills, products and processes
Review personal results, current promotions, and updates
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Carry keys to the kiosk cabinets, lock/secure kiosk and assets

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays

Parttime

Mobile Associate, Store-In-Store

Location

United States , Long Island City

Salary:

21.50 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Proactively reach out to potential customers to further drive sales activity in your location
Follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing

What we offer

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support

Parttime

Mobile Associate, Store-in-Store

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States of America , Aurora

Salary:

19.50 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment
Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
Consistently leverage digital self-serve tools during customer interactions and the onboarding process
Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
Review personal results, current promotions, and updates on the Hub to be Customer Ready at all times
Partner with nearby store locations to properly/fully on-board customers
Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
Proactively reach out to potential customers to further drive sales activity

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits

Parttime

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Mobile Associate, Store-In-Store

Job Description

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Mobile Associate, Store-In-Store

Mobile Associate, Store-in-Store

Mobile Associate, Store-in-Store

Mobile Associate, Store-in-Store

Mobile Associate, Store-in-Store

Mobile Associate, Store-in-Store

Mobile Associate, Store-in-Store

Mobile Associate, Store-In-Store

Mobile Associate, Store-in-Store

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