Mobile Associate, Store-in-Store, Retail Sales

• Proactively engages with customers in a high-traffic retail environment
• Uses digital tools to educate customers and showcase T-Mobile solutions
• Identifies customer needs and uses solution-based selling techniques
• Completes training on T-Mobile in-store experience, new skills, products, and processes
• Reviews personal results, promotions, and updates on the Hub
• Partners with nearby store locations to onboard customers
• Performs skills practicing, knowledge sharing, store operations, opening and closing procedures
• Builds relationships with nearby leadership and teams to support customer experience

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred
• At least 18 years of age
• Legally authorized to work in the United States

Retail environment experience

• Competitive base salary
• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs