Mobile Associate, Store-in-Store, Retail Sales Job at T-Mobile (Flagstaff, Arizona)

Mobile Associate, Store-in-Store, Retail Sales

T-Mobile

Location:
United States , Flagstaff, Arizona

Category:
-

Contract Type:
Not provided

Salary:

19.00 USD / Hour

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Job Description:

As a Mobile Associate – Store-in-Store (SiS), you’ll be the face of T-Mobile inside a warehouse/club kiosk setting, bringing energy, passion, and expertise to every customer interaction. You excel in a high-traffic environment where technology constantly evolves, and customer needs change. Whether you’re educating, demonstrating, or recommending solutions, you’re happy to provide outstanding experiences and help customers stay connected to what matters most.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile's warehouse/club member benefits
Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources. You will continuously learn and improve your skills to provide the best possible experience for our customers! Will perform skills practicing, knowledge sharing, and store operations
At T-Mobile, we are passionate about providing excellent customer experiences, being friendly, and engaging with customers. We can connect on a personal level, match the pace of the customer, establish rapport, trust, and loyalty with every interaction. As a member of our team, you are committed to providing exceptional service, and to exceeding customer expectations. You will proactively attract potential customers to further drive sales activity in your location. You can follow up with customers, collect referrals, handle Be Back processes, and form relationships with new and existing customers

Requirements:

High School Diploma/GED
6 Months Of Customer Service and/or Sales Experience, Retail Environment (Preferred)
Customer Satisfaction: Passionate Customer Advocate With The Desire To Be Yourself When Connecting And Having Fun With Our Customers. Effective At Balancing Customer Experience And Performance Goals
Team Building: Desire To Be A Part Of The Game-Changing T-Mobile Store Team. Willingness To Work Alongside Peers And Store Leaders, Learning And Sharing Best Practices, While Serving Customers And Providing Resolutions To Issues.
Retail Sales: Competitive Drive And Confidence To Succeed In A Fast-Paced Sales Environment.
At least 18 years of age
Legally authorized to work in the United States

What we offer:

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:
March 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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